Technical Support Specialist providing hands - on telecom support and client issue resolution at Pathway Communications in a hybrid setting.
About the role
- Technical Analyst providing support in wastewater infrastructure management for Peel Region. Responsible for capital development and operational management in wastewater facilities.
Responsibilities
- Provide technical support in Capital Works and Wastewater Infrastructure.
- Manage capital development and operations for Regional wastewater collection, pumping, storage and generation facilities.
- Review, comment, and provide approvals for external Public Utility Coordination (PUCC) and 3rd party applications.
- Coordinate and audit the Capital Projects Database.
- Meet with external vendors, consultants and contractors for conformance with standards and quality control.
- Provide operational support for both Region and OCWA facilities for project impacts.
- Manage customer inquiries and customer relations.
- Ensure quality and schedule compliance for capital projects.
- Prepare and produce reports as required.
- Develop capital and operational budgets as required.
- Provide technical assistance for the design of linear assets or facilities.
- Liaise with Region Operations to discuss capital projects and operational impacts.
- Plan and coordinate service interruptions.
- Develop and implement contingency plans as required.
- Manage design and contract administration on capital projects up to $0.5M in value.
- Participate in deficiency inspection of capital-related works and liaise with contractors to ensure completion of deficient work.
Requirements
- Certified Engineering Technologist or Engineering Technician designation with at least 3 years of experience in the design, construction or operation of water/wastewater infrastructure or an equivalent combination of education and experience.
- Must have a valid drivers license and daily use of reliable vehicle.
- Miscellaneous Training: Confined Space, Working at heights.
Benefits
- Optional enrolment into OMERS pension plan.
- 3 Paid personal days and floating holidays.
- Flexible hours supporting your wellness and wellbeing.
- Annual performance review and merit increases based on performance.
- Supportive leadership and a culture of respect and inclusion.
- Access to tuition reimbursement and learning and development resources.
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