Director of Compliance building Relay’s digital banking compliance program for small businesses. Leading AML, financial-crime operations, sponsor-bank partnerships, and compliance automation.
Responsibilities
Build and own Relay's compliance program across AML, sanctions, KYB/CDD, and regulatory compliance
Establish policies, procedures, risk assessments, and controls across products and payment rails
Govern investigations, suspicious activity reporting, escalations, issue management, and remediation
Own the sponsor-bank relationship, including exam and audit readiness, issue resolution, product approvals, and management reporting
Design monitoring, testing, and reporting infrastructure to demonstrate control effectiveness with data
Set financial-crimes strategy for transaction monitoring, investigations, and suspicious activity reporting
Implement continuous KYB and customer re-verification covering ownership, entity status, industry changes, and adverse media
Partner with Product, Engineering, Risk, and Operations to embed compliance into product design
Track regulatory changes and translate them into control and roadmap updates
Hire, coach, and develop the Compliance team across strategy and operations
Apply AI and automation to scale compliance operations
Run risk and customer-friction scorecards
Report program health, emerging risks, and remediation to senior management and the board
Participate in a five-stage interview process including video interviews, a take-home case study, and an in-person executive interview
Requirements
8+ years of compliance experience in fintech, banking, or payments
Experience leading a compliance function or major compliance pillar
Experience building compliance programs, policies, and control frameworks from the ground up
Personal accountability for program effectiveness and regulatory scrutiny readiness
Direct experience managing a sponsor bank, regulator, or examiner relationship
Ability to define metrics and demonstrate control effectiveness with data
Technical fluency with monitoring systems, decisioning platforms, and data pipelines
Experience hiring, coaching, and growing compliance talent
Strong communication skills across board, banking, engineering, and product contexts
Ability to thrive in fast-paced, ambiguous environments
Active use of AI tools
Bonus: experience with charter applications, second sponsor bank diligence, or banking-as-a-service program structuring
Bonus: familiarity with Unit21, Sardine, Alloy, Middesk, Hawk, or similar tooling
Bonus: experience across deposits, cards, ACH, RDC, acquiring, or credit
Bonus: experience in an early-stage company through scale
Bonus: experience in a fintech startup or scale-up
Legally authorized to work in Canada
Successful background check and employment verification required
Benefits
Compensation changes are not limited to a once-a-year review cycle
Accommodation support at any stage of the hiring process
AI-enabled tools and a highly autonomous work environment
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