Principal Product Manager at Roofr, focusing on product lifecycle and customer experience in roofing solutions. Leading strategy in a dedicated product development team for innovative outcomes.
Responsibilities
Manage the full product life cycle from discovery to delivery, with an emphasis on customer research, user testing, definition of acceptance criteria, acceptance testing, and analytics
Define and analyze key performance metrics
Regularly speak with customers to gain insight on their specific needs and build a product that can change the trajectory of their business
Work as part of a dedicated product development team (consisting of you, a product design partner, and a team of software engineers) to build great software
Support efficiency & velocity of product delivery by maintaining a runway for the engineering team
Requirements
5+ years of experience as a software product manager, ideally in a high-velocity, B2B SaaS environment
A demonstrated ability to break large problems down into smaller, testable hypotheses
A strong intuition for product design and user experience
Significant customer research, user testing, and/or product analytics experience and expertise
You’re experienced with 3rd-party API integrations
You are a clear communicator who can create simple explanations of complex concepts
You are curious but skeptical, and don’t settle for the first explanation offered to you
You're adept at leveraging AI tools to significantly enhance the quality of our PDL
You’re a critical thinker who doesn’t settle for the status quo
You’re obsessed with providing a world-class user experience
You sweat the details
Bonus points: You have experience with SQL, Segment, Amplitude and creating/maintaining event-tracking schemas
Experience in vertical SaaS field service industries (like roofing, construction, home services).
Benefits
1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
1 Friday off per month (we call those our laundry days!)
Company wide paid shutdown for the week between Christmas and New Years
Flexible time off
80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada
RRSP/401k match
Generous Parental Leave policy
We host an annual company retreat with great team building activities
Ample learning and development opportunities to continue growing your career
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