Technology Solutions Engineer Co - op providing technical support for Caterpillar® Mining and Construction software and hardware technologies with significant travel requirements between Fort McMurray and Edmonton.
About the role
- Solutions Engineer at ScalePad supporting managed service providers with compliance and technical solutions. Partnering with Sales and delivering tailored product demos to drive success.
Responsibilities
- Partner with Sales on qualified opportunities requiring technical complexity or compliance depth.
- Lead discovery to understand partner goals, compliance maturity, technical environment, and success criteria.
- Deliver tailored ControlMap demos that connect product capabilities to partner workflows and business value.
- Handle technical questions and objections related to ControlMap with confidence.
- Maintain working knowledge of ScalePad’s full product suite.
- Support strategic onboarding for high-value partners, ensuring a smooth transition from presales to implementation.
- Document repeatable discovery, demo, and workflow patterns and collaborate to improve materials.
Requirements
- 2+ years of experience in Solutions Engineering, presales, consulting, or technical advisory roles in SaaS, cybersecurity, compliance, or the MSP industry.
- Strong experience leading discovery, delivering tailored demos, and connecting technical capabilities to meaningful business outcomes.
- Ability to communicate confidently with technical experts, business stakeholders, and executive buyers.
- Demonstrated success working cross-functionally with Sales, Product, Marketing, and Success teams in fast-moving environments.
- Familiarity with compliance and security concepts such as controls, evidence collection, audits, trust centers, and readiness programs.
- Experience with frameworks such as SOC 2, ISO 27001, CMMC, NIST CSF, or similar is strongly preferred.
Benefits
- Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching.
- Parental leave programs are in place to support you and your family when it matters most.
- Join opt-in mentorship programs and learn directly from founders and senior leaders.
- Access an annual professional development budget to level up your skills.
- Work with brand new, top-of-the-line hardware and equipment.
- Receive a monthly stipend to help you create an effective hybrid or remote work environment.
- Take care of yourself with 100% employer-paid benefits.
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