Expert en sinistres automobile télétravail au Québec chez Sedgwick, qui gère des réclamations d’assurance. Enquête sur les sinistres, analyse la couverture et négocie les règlements.
Responsibilities
Investigate automobile insurance claims on behalf of insurers or third parties
Gather relevant information related to losses
Determine coverage and claim validity
Communicate with insureds and claimants
Prepare reports and negotiate settlements
Maintain concise and accurate records in internal computer systems
Review and interpret policy wording to apply coverage
Manage billing for assigned files within prescribed timelines
Maintain excellent working relationships with existing clients
Participate in ongoing training on industry issues, legislative changes, and trends
Identify needs and coordinate the assignment of mandates to field claims adjusters
Perform any other related duties as assigned
Requirements
Hold the claims adjuster license required in the applicable province
Obtain the required license in the local province or in a combination of other provinces within six months of the hire date
Hold a four-year university degree or equivalent, relevant claims-handling experience, or a two-year college diploma in a related field
Be enrolled in the Chartered Insurance Professional (CIP) program or hold the CIP designation
Quebec claims adjuster license (AMF) required, or the ability to obtain one
Experience handling commercial claims and/or holding a Quebec commercial claims adjuster license is considered a significant asset
Successful completion of Sedgwick’s trainee program or prior experience with a third-party administrator (TPA), field claims adjusting, or an insurer
One to three years of experience managing and settling claims
Transportation/cargo claims experience is an asset
Excellent claims-handling, negotiation, and analytical skills
Excellent interpersonal and communication skills
Advanced proficiency with computer tools, including Microsoft Office, Outlook, and web applications
Benefits
Work-life balance
Inclusive, barrier-free recruitment and selection processes
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