Senior UX consultant improving nonprofit case management, fundraising, and financial software. Establishing user-centered design standards across modern and enterprise platforms.
Responsibilities
Conduct comprehensive UX reviews of existing products and workflows
Identify friction points and recommend improvements based on established UX principles
Evaluate new features before development to ensure they are intuitive and user-friendly
Collaborate with Product Managers, Developers, and stakeholders throughout the product development lifecycle
Create user flows, prototypes, and interactive designs where appropriate
Introduce UX methodologies and best practices into the product development process
Establish design standards, interaction patterns, and usability guidelines
Recommend improvements to navigation, information architecture, accessibility, and overall product consistency
Partner with Product leadership to influence roadmap prioritization through a UX lens
Evaluate product decisions based on customer outcomes, usability, and market competitiveness
Identify opportunities where improved experience creates strategic product differentiation
Balance usability improvements against technical realities and product priorities
Participate in design reviews and provide constructive feedback
Embed UX thinking into planning, estimation, feature discovery, and product reviews
Mentor developers and stakeholders on user-centered design principles
Build relationships with Product and Development teams as a trusted design partner
Identify high-impact usability improvements across legacy and modern platforms
Help establish a shared design language and interaction standards
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