LP
Bilingual – Functional QA
LinkedIn Recruiter Post
Bilingual Functional QA needed for 12 - month contract in Toronto, ON. Requires 4 - 6+ years of QA experience in Banking Financial Services.
About the role
- Join SPLICE Software as a QA Analyst for new graduates focusing on quality assurance and software testing in a collaborative culture. Mentoring and training provided for career development.
Responsibilities
- **In this role, you will:**
- Create and execute test suites
- Identify, document, and track bugs
- Write clear and reproducible test cases
- Create, edit, and support User Acceptance Testing with Client Success
- Collaborate with developers to troubleshoot issues
- Participate in product discussions
- Help improve testing processes and quality standards
- Assist with basic test automation where possible
- Create and maintain test and standards documentation
- Build recording plans and audio assets
- Correspond and build relationships with voice talents
- Maintain audio assets
- Integrate AI into QA processes
Requirements
- **Required Qualifications**
- Bachelor’s degree in Computer Science, Software Engineering, or related field (or graduating soon)
- Basic understanding of **software testing concepts**
- Strong attention to detail
- Good analytical and problem-solving skills
- Strong written communication skills
- **Nice to Have**
- Basic programming knowledge (JavaScript, Python, or Java)
- Experience with issue tracking tools (Jira, Linear, etc.)
- Internship, school project, or QA coursework
Benefits
- **About SPLICE:**SPLICE Software** is in the business of driving REAL conversations with customers for insurers, financial institutions, retailers, and healthcare providers. Our Data-Driven Dialogs® enables our clients to send automated messages triggered by their systems to customers via their channels of choice, including phone, SMS/MMS, and email. Our Customer-Driven Dialogs™ enable our clients to respond to requests for information initiated by their customers in real time, through text message, web chat, social apps like Facebook Messenger & WhatsApp, and/or home assistant devices like Amazon Echo & Google Home. SPLICE allows companies to capture & manage customers’ permissions and preferences– enabling them to personalize, test and measure like never before.
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