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About the role

  • Join SPLICE Software as a QA Analyst for new graduates focusing on quality assurance and software testing in a collaborative culture. Mentoring and training provided for career development.

Responsibilities

  • **In this role, you will:**
  • Create and execute test suites
  • Identify, document, and track bugs
  • Write clear and reproducible test cases
  • Create, edit, and support User Acceptance Testing with Client Success
  • Collaborate with developers to troubleshoot issues
  • Participate in product discussions
  • Help improve testing processes and quality standards
  • Assist with basic test automation where possible
  • Create and maintain test and standards documentation
  • Build recording plans and audio assets
  • Correspond and build relationships with voice talents
  • Maintain audio assets
  • Integrate AI into QA processes

Requirements

  • **Required Qualifications**
  • Bachelor’s degree in Computer Science, Software Engineering, or related field (or graduating soon)
  • Basic understanding of **software testing concepts**
  • Strong attention to detail
  • Good analytical and problem-solving skills
  • Strong written communication skills
  • **Nice to Have**
  • Basic programming knowledge (JavaScript, Python, or Java)
  • Experience with issue tracking tools (Jira, Linear, etc.)
  • Internship, school project, or QA coursework

Benefits

  • **About SPLICE:**SPLICE Software** is in the business of driving REAL conversations with customers for insurers, financial institutions, retailers, and healthcare providers. Our Data-Driven Dialogs® enables our clients to send automated messages triggered by their systems to customers via their channels of choice, including phone, SMS/MMS, and email. Our Customer-Driven Dialogs™ enable our clients to respond to requests for information initiated by their customers in real time, through text message, web chat, social apps like Facebook Messenger & WhatsApp, and/or home assistant devices like Amazon Echo & Google Home. SPLICE allows companies to capture & manage customers’ permissions and preferences– enabling them to personalize, test and measure like never before.

Job title

Job type

Full Time

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

JavaJavaScriptPython

Location requirements

HybridCalgaryCanada

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