Client Care Associate delivering customer support and ensuring great experiences at Steele Auto Group. Handling inquiries, scheduling, and collaborating with dealerships for smooth operations.
Responsibilities
Delivering friendly, helpful, and professional support to customers via phone, email, and more
Scheduling appointments and reminding customers about upcoming service needs
Following up on inquiries and solving issues
Keeping customer records up to date and handling confidential info
Collaborating with dealerships to ensure seamless communication
Conducting outbound and inbound calls to assist customers
Requirements
Bilingual in French and English
Tech-savvy with strong computer skills and Microsoft Office know-how
Great communication skills
Organized with strong multitasking abilities
Motivated and detail-oriented
A team player who also shines when working independently
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