Senior Software Engineer building scalable AWS, Big Data, and ML infrastructure for Genesys’ AI - powered customer - experience platform. Leading distributed systems projects from architecture through production.
About the role
- Senior Software Engineer supporting the ongoing development and maintenance of AWS Cloud based AML systems at Sun Life. Collaborating with cross-functional teams to deliver high quality solutions.
Responsibilities
- Provide ongoing support of AWS Cloud based AML application systems and data management layer including responding to service requests, problem analysis, resolution, escalation and reporting as necessary.
- Identify and participate in improvement, system renewal, stability, upgrade, and Disaster Recovery projects.
- As a member of the AML team, interface with business partners, infrastructure teams, system designers, business system analysts, and testing specialists to deliver high quality solutions and maintain a stable, high performing application environment.
- Create and maintain supporting documentation.
- Design, develop, code, test, and debug programs for various projects.
- Implement IT security best practices and collaborate with cybersecurity teams to audit and remediate risks and address findings.
- Participate in various review processes - e.g. Business Requirements, Test plans, Design reviews, etc. to gain a solid understanding of the application and provide input into the various deliverables from a support perspective.
- This role includes on-call and afterhours support on a team rotation basis.
Requirements
- 5+ years of progressive information technology experience with full application development life cycle and API integration experience with AML Applications (i.e. SymphonyAI NetReveal)
- University degree in Computer Science or equivalent experience
- Deploy and maintain AWS Services (EC2, S3, RDS Postgres, etc)
- Working experience with Java technology
- Proficiency in Linux/Unix environments (command line, scripting, PuTTY/SSH)
- Essential to have demonstrated strong core competency in SQL.
- Experience managing and supporting IDMC operational processes
- Familiar with Kafka monitoring tools, redundancy, and failover/recovery
- Familiar with SIEM tools (e.g. Splunk, Qradar) for threat detection
- Good knowledge of Autosys job scheduling and dependency management
- Experience with the DevOps tools (Git, Bitbucket, Jenkins, CDD, Ansible)
- Experience with Continuous Integration/Continuous Delivery (CI/CD) best practices.
- Knowledge file transfer process and options (FTP/SFTP)
- Knowledge of ITIL standards and best practices
- Excellent documentation skills including technical writing, Visio, PowerPoint, flowcharting
- Strong communication, collaboration and analytical skills, including conceptual, requirements interpretation, solution creation and problem-solving abilities.
Benefits
- A flexible work schedule, so long as it includes core working hours.
- Competitive salary
- Being part of our journey in developing the next greatest digital experience
- Flexible Benefits from the day you join to meet the needs of you and your family.
- Wellness programs that support the three pillars of your health – mental, physical, and financial.
- Membership in a highly collaborative, supportive, and productive team
- An extensive support system for continual learning including company-run courses and access to online learning platforms.
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