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About the role

  • Senior UX Designer shaping user experience strategies for Sun Life. Collaborating with cross-functional teams to deliver impactful design solutions while advocating for user-centered practices.

Responsibilities

  • Take ownership to influence project strategy and be an evangelist for UX practices across the company.
  • Lead the production of design specs and other documentation as needed within all project timelines.
  • Create best-in class digital experiences based on client, business and technical inputs creating desirable and consistent journeys for users across multiple platforms, devices and channels.
  • Develop new concepts, storyboards, screen flows, detailed designs and interactive prototypes to clearly articulate solutions.
  • Lead the analysis and integration of user data and research findings to inform and validate design decisions.
  • Conduct market scans to identify trends and best practices in digital product design.
  • Conduct concept and usability testing to iteratively validate and improve design solutions and ensure usability standards are met.
  • Track user experience metrics and analytics, including reporting on the success of UX improvements.
  • Leverage AI tools and emerging technologies to enhance design processes, improve efficiency, and drive innovation.
  • Actively collaborate as part of a cross-functional agile team to ensure designs are feasible and implemented accurately.

Requirements

  • 5+ years of experience in user-centered digital design and user experience.
  • University degree or certification in User Experience, or equivalent work experience.
  • UX portfolio demonstrating impactful customer experiences, including experience developing digital products from initial concept through to implementation.
  • Strong UI / visual design acumen with the ability to create visually appealing and intuitive interfaces.
  • Demonstrated experience with user research methods such as A/B concept and usability testing, and ability to interpret and synthesize findings.
  • Proficiency with current design and collaboration tools such as Figma, Jira, etc.
  • Knowledge of accessibility standards (e.g., AODA, WCAG) and inclusive design practices.
  • Experience delivering design in agile, cross-functional environments.

Benefits

  • Wellness programs that support the three pillars of your health – mental, physical, and financial
  • The opportunity to move along a variety of career paths with amazing networking potential.
  • Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

Job type

Full Time

Experience level

Senior

Salary

CA$90,000 - CA$140,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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