About the role

Senior UX Designer shaping user experience strategies for Sun Life. Collaborating with cross-functional teams to deliver impactful design solutions while advocating for user-centered practices.

Responsibilities

Take ownership to influence project strategy and be an evangelist for UX practices across the company.
Lead the production of design specs and other documentation as needed within all project timelines.
Create best-in class digital experiences based on client, business and technical inputs creating desirable and consistent journeys for users across multiple platforms, devices and channels.
Develop new concepts, storyboards, screen flows, detailed designs and interactive prototypes to clearly articulate solutions.
Lead the analysis and integration of user data and research findings to inform and validate design decisions.
Conduct market scans to identify trends and best practices in digital product design.
Conduct concept and usability testing to iteratively validate and improve design solutions and ensure usability standards are met.
Track user experience metrics and analytics, including reporting on the success of UX improvements.
Leverage AI tools and emerging technologies to enhance design processes, improve efficiency, and drive innovation.
Actively collaborate as part of a cross-functional agile team to ensure designs are feasible and implemented accurately.

5+ years of experience in user-centered digital design and user experience.
University degree or certification in User Experience, or equivalent work experience.
UX portfolio demonstrating impactful customer experiences, including experience developing digital products from initial concept through to implementation.
Strong UI / visual design acumen with the ability to create visually appealing and intuitive interfaces.
Demonstrated experience with user research methods such as A/B concept and usability testing, and ability to interpret and synthesize findings.
Proficiency with current design and collaboration tools such as Figma, Jira, etc.
Knowledge of accessibility standards (e.g., AODA, WCAG) and inclusive design practices.
Experience delivering design in agile, cross-functional environments.

Wellness programs that support the three pillars of your health – mental, physical, and financial
The opportunity to move along a variety of career paths with amazing networking potential.
Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.