Manager of Solutions Architecture focusing on designing Five9 cloud contact center solutions. Leading technical pre - sales efforts and collaborating with sales and delivery teams for customer engagements.
About the role
- Customer Solutions Architect driving adoption of the Supabase platform for diverse clients. Collaborating on technical solutions and ensuring successful implementation of the database services.
Responsibilities
- Uncover and understand business and technical requirements.
- Design and architect technical solutions built on the Supabase platform.
- Work with customers to lead proof-of-value implementations.
- Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance.
- Design, build, and present Supabase platform demonstrations to high-value customers.
- Collaborate directly with customers to determine the technical scope of a proof-of-value.
- Set proof-of-value timelines, business outcomes, and success criteria.
Requirements
- 6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar.
- Strong background with relational database management systems such as PostgreSQL or MySQL.
- Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.
- Very strong communication skills, particularly of technical concepts. CSA’s at Supabase spend a significant amount of time translating business needs to technical outcomes, and technical concepts to organizational impact.
- Well-organized and effective storyteller with meaningful interpersonal skills. CSA’s often have to navigate multiple stakeholders with conflicting opinions, and the ability to effectively mediate this type of conflict is crucial.
- Experience with project management, business analysis and revenue operations tools. We use HubSpot, BigQuery etc., and familiarity with these platforms will help enable your success.
- Previous experience leading customer-facing engagements to deliver meaningful technical and business value.
Benefits
- Fully Remote
- ESOP
- Tech Allowance
- Health Benefits
- Annual Off-Sites
- Flexible Work
- Professional Development
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