About the role

Solutions Engineer leading technical pre-sales, RFP responses, and site design for SWTCH’s EV charging solutions. Partnering with Product, Engineering, vendors, and industry customers across North America.

Responsibilities

Serve as the lead technical resource for the national sales team and guide pre-sales conversations
Run technical discovery with prospects to understand site conditions, electrical capacity, charging needs and business goals
Design and recommend EV charging solutions covering hardware, software, load management and network setup
Support RFPs for large strategic projects by writing technical responses, compliance matrices and solution designs, and providing pricing inputs
Configure and design sites after an RFP is awarded, when needed
Identify technology gaps in specific markets and develop solutions to address them
Track competitor products and coach the sales team on positioning SWTCH
Work with Product and Engineering to identify system bugs, define product requirements and develop solutions
Build implementation plans for other SWTCH teams
Manage communication with hardware vendors during equipment testing
Run hardware testing in the lab, when needed
Help develop new SWTCH products
Train industry partners on SWTCH processes and technology
Create and improve training content that helps partners and customers commission chargers and design projects
Represent SWTCH at local industry events from time to time

3+ years in solutions engineering, sales engineering or technical pre-sales, ideally in EV charging, energy, cleantech or SaaS
Working knowledge of EV charging hardware and standards such as Level 2, DCFC and OCPP
Understanding of electrical infrastructure is an asset
Experience contributing to or leading technical sections of RFPs for large or public-sector projects
Hands-on experience testing hardware and working with equipment vendors
Experience working with Product and Engineering teams to troubleshoot issues and define requirements
Strong communication and presentation skills, with the ability to explain technical concepts to a range of audiences
Highly organized and comfortable managing several opportunities and deadlines at once
Willingness to travel occasionally for customer meetings, site visits and industry events
Engineering degree or technical diploma, such as electrical or mechanical, is nice to have
Experience creating training materials or running partner enablement programs is nice to have
Familiarity with utility programs, government incentives or funding applications for EV charging is nice to have
Experience with CRM tools such as Salesforce or HubSpot is nice to have

Opportunity to take a lead role and make a significant impact on the company’s culture and values
Work with a clean energy company focused on reducing carbon emissions and enabling a clean, sustainable future
Diversity and equal opportunity employer
Accommodations available on request throughout the selection process