Quality Coordinator responsible for supporting Dexterra's Quality Program in Canada. Overseeing compliance and continuous improvement initiatives while being bilingual in English and French.
About the role
- Nutrition Services Consultant at Sysco developing menus and insights for healthcare nutrition services. Engaging with clients in senior living and healthcare to enhance food service operations.
Responsibilities
- As a member of Sysco’s Nutrition Services team, the Nutrition Services Consultant acts as a subject matter expert offering insights on trends, research and best practices for nutrition in food services.
- Responsible for developing menus, conducting analysis, and product sourcing for healthcare & senior living customers.
- Maintains menus, recipes and standards in the database within Synergy Tech Suite.
- Participates in Sysco’s Healthcare & Senior Living marketing and sales initiatives through the development of nutrition communications and educational resources, presentations and events both nationally and regionally.
- Provides menu development and analysis in consultation with Sysco’s national and regional healthcare and senior living customers.
- Utilizes project management principles including project workflow, timelines, customer communications and expectations.
- Enriches the customer experience by providing excellent customer service and ensuring that customer expectations are met/exceeded.
- Builds and maintains relationships with Sysco’s Healthcare & Senior Living sales team to ensure customer product preferences, order guides are accurate for the menus building within Synergy Tech Suite.
- Works collaboratively with the Nutrition Services team to improve and maintain the Sysco database within Synergy Tech Suite, including seasonal menu development, recipes, product information and sourcing, diet and texture standards etc.
- Assists with Healthcare & Senior Living marketing initiatives including the development and delivery of presentations, articles for publications such as Nourishing News and the development of educational content, such as toolkits and webinars.
- Supports new business opportunities.
Requirements
- Bilingual French and English (written and spoken) is required.
- A minimum of two (2+) years’ experience in food service operations.
- Experience in Healthcare & Senior Living is preferred.
- Bachelor's degree in nutrition, Food Service Management or related field.
- Member of Dietitians of Canada, or Canadian Society of Nutrition Management preferred.
- Registered Dietitian (RD) preferred.
- Experience or working knowledge with menu management software, experience with Synergy Tech Suite is an asset.
- Proficient in data entry and data analysis.
- Intermediate proficiency in Microsoft Office including Word, Excel, PowerPoint and Outlook.
- Ability to build and maintain effective relationships with Sysco’s internal and external stakeholders.
- Ability to work independently as well as collaboratively within a team setting, self-starter, energetic and shows initiative.
- Excellent time management skills and ability to balance multiple priorities and meet deadlines.
- Excellent attention to detail and analytical and problem-solving skills.
- Excellent written and oral communication skills and ability to prepare and deliver presentations.
- Knowledge of the Canadian Healthcare & Senior Living Marketplace and familiarity with Sysco’s key healthcare suppliers and products.
- An understanding of food service distribution business.
- Valid driver’s license in good standing with access to a vehicle required.
- Some travel may be required (up to 10%).
Benefits
- Comprehensive Flexible Benefits including Health and Dental
- Health Care Spending and Wellness Accounts
- Short-Term and Long-Term Disability
- Life Insurance
- Voluntary Optional Insurance
- Parental Leave Plan
- Company Pension Plan
- Group RRSP & TFSA
- Employee and Family Assistance
- Stock Purchase Plan
- Maple Virtual Care
- Unlimited on-line learning
- Sysco product discounts
- Preferred vendor discounts
- Associate Resource Groups
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