Business Systems Analyst II at TD providing guidance on learning management applications and supporting business processes. Collaborate with teams to gather requirements and support system documentation.
Responsibilities
Provide specialized business application and system management guidance and support for learning management
Gather and refine business requirements with Learning team Business Partners and Vendors
Support business process documentation and user support of the application
Manage functional and non-functional requirements
Provide BAU support: assist with incoming Intakes and break-fix issues
Identify actions, workarounds, and/or required configuration changes to resolve or address issues
Act as Subject Matter Expert on all aspects of how the Workday Recruiting platform operates
Requirements
Undergraduate degree or technical certificate
2-3 years relevant experience in providing front-end (config) and back-end solutioning
Strong knowledge and experience with Workday (WD) platform (HCM)
Workday configuration experience
Strong LMS knowledge and experience: Degreed, SumTotal and Thrive configuration
Integration knowledge and experience including working with Vendors (i.e. form layouts, data transfer protocols)
Experience working in a Waterfall environment and Agile Delivery (Scrum and Kanban)
Experience with the following tools: JIRA and Confluence
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