Quality Assurance and Training Coordinator auditing calls and insurance files for OTIP Group customers. Coaching staff, delivering training, and supporting service improvements across home and auto insurance operations.
About the role
- Quality Assurance Specialist with expertise in software testing for a multidisciplinary tech firm. Ensuring compliance and enhancing development processes in technology projects across various sectors.
Responsibilities
- Define and implement quality standards for IT projects
- Collaborate with development teams to ensure compliance with requirements
- Produce test and audit reports
- Participate in the continuous improvement of development processes
- Document quality assurance procedures and best practices
- Train teams on quality assurance methodologies
- Ensure traceability of tests and fixes
- Contribute to defining acceptance criteria for deliverables
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
- Minimum 5 years of experience in quality assurance or software testing
- Certifications: ISTQB Certified Tester; Agile Tester (an asset)
- Proficiency with testing methodologies (unit, integration, performance)
- Experience with testing tools (Selenium, JMeter, Postman)
- Knowledge of quality assurance standards (ISO 9001, CMMI)
- Understanding of security and compliance concerns
- Rigor and attention to detail
- Analytical and problem-solving skills
- Strong communication and collaboration skills
- Quality-oriented with a continuous improvement mindset
- Excellent written and verbal communication skills in French
Benefits
- Remote work and flexibility to accommodate family obligations
- Entrepreneurial culture that encourages creativity and innovation
- Flexible hours (depending on the type of employment contract)
- Sick leave and leave for family events
- Appropriate IT equipment
- Rewarding and motivating workspace
- Social and environmental initiatives
- On-the-job learning program
- Career progression opportunities
Job title
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