LP
Senior Web Analytics and Reporting Specialist
LinkedIn Recruiter Post
SOTI seeks a Senior Web Analytics and Reporting Specialist to implement analytics tools, build dashboards, and analyze data to drive digital marketing performance.
About the role
- Data management role in proactive assurance team within Consumer Products and Services. Leading campaign operations and leveraging data for insights and improvements.
Responsibilities
- Manage the day to day operations of all proactive campaigns including our refresh, validation and filtering process, ensuring our messages (SMS, RCS, e-mail or push notifications) are successful every day
- Push to enhance our digital mediums - how we engage our customers -> own the roadmap, delivery, and execution through close partnership with key stakeholders
- Lead the development and maintenance of data analytics dashboards for the Proactive Assurance
- Own our metrics! Churn, dispatch rates, customer engagement, customer interventions, proactive reach are just a few
- Data engineer pipelines to clean data and prepare for visualization
- Access telemetry data from our network elements and analyze the customer impact of those metrics.
- Partner with Data Science to development, validation, and deployment of AI/ML models for proactive support of customers experiencing network issues
- Use exceptional SQL skills to integrate data across many systems
- Create actionable insights and reports to support strategic decision-making
Requirements
- Advanced expertise in data analytics and visualization tools (Tableau, Looker, Carto)
- Using AI tools to analyze and present data (Claude, Gemini, ChatGPT, ..)
- Advanced expertise using SQL
- Experience with spatial SQL (Big Query, Postgre)
- Experience building data procedures and scheduling and orchestrating data pipelines
- Expertise in programming languages (Python)
- Experience in Data Architecture and Data Warehousing
- Strong understanding of telecom network and home networking
- Knowledge of cloud platforms (Google Cloud, AWS, Azure)
- Experience with source control (GitHub)
- Experience with AI/ML model development and deployment
- Strong project management and stakeholder communication skills
- Advanced degree in Data Science, Computer Science, or related field
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Chef d’équipe Analytics Engineer chez Lightspeed, plateforme infonuagique de commerce mondiale. Transformation des données et leadership d’une équipe analytique pour soutenir les décisions fondées sur les données.
Staff Engineer owning analytics architecture and data modeling at Oscilar, an AI risk decisioning platform for fraud, credit, and compliance. Building tiered data infrastructure, optimizing database performance, and shaping long - term analytics platform strategy.
Senior Data Analytics Engineer building automated reporting and business insights for Dotmatics’ cloud scientific research platform. Partnering across Sales, Product, Marketing, and Finance to enable self - service analytics.
Analytics Engineer building trusted data models, pipelines, dashboards, and GTM workflows for Linear’s product development system. Partnering across Product, Engineering, and GTM to make data actionable.
Senior Analytics Engineer building trusted, AI - ready analytics infrastructure for Luxury Presence’s real estate growth platform. Owning dbt, Snowflake, Python pipelines, semantic layers, and cross - system data quality.
Junior Analytics Engineer maintaining data pipelines, models, and dashboards for Top Hat, an education technology company. Supporting operational teams with trusted data, SQL analysis, and data quality improvements.
Associate Analytics Engineer building governed, tested data models and pipelines for CircleCI, the world’s largest CI/CD platform. Supporting business users, downstream systems, and AI - powered workflows through reliable analytics engineering.
Analytics Engineer building scalable data models and pipelines for Tailscale’s secure networking platform. Supporting reporting, analysis, and decision - making across Finance, Engineering, Sales, and other teams.
Data Analytics Specialist supporting the design and development of analytical products for Alberta government. Collaborating with team to leverage data assets and enhance service delivery.