Network Administrator maintaining and troubleshooting network infrastructure at GoodLife Fitness. Deploying new technologies and supporting existing IT services for enhanced performance.
About the role
- Network Specialist II supporting assurance activities for IP Core elements and maintaining network reliability. Driving initiatives and solving complex issues in a technology-focused environment.
Responsibilities
- Support assurance activities for IP Core elements and services, investigating and resolving issues to maintain network reliability and stability
- Proactively bring expertise and creative solutions to improving processes, team effectiveness, and productivity
- Demonstrate Technical Project Ownership by driving critical network initiatives from conception to execution
- Apply Innovative Problem-solving by leveraging systematic troubleshooting methodologies and automation & AIOps
- Identify opportunities for automating processes, reducing manual work, and alarm noise to drive outstanding experiences
- Foster Cross-Functional Alignment by partnering with vendors, peer teams, and business stakeholders
- Participate in incident bridges, work with vendors on incidents, and handle weekday escalation requests
- Drive Capability Building & Growth by equipping operational teams with high-impact technical training
Requirements
- University degree in Engineering, Computer Science, or a technology equivalent.
- Three or more years of experience in ticket based network operations, IP Core assurance, or related IP technical support functions
- Strong IP troubleshooting skills across core, distribution, aggregation and access networks
- Talented at coaching and inspiring others
- Highly skilled in problem-solving and attention to detail when investigating complex network issues
- Excellent communication skills (clear, concise and influential)
- Expert written and verbal communicator
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
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