Leading the Enterprise Product Management team focusing on AI enabled products at Morgan Stanley. Collaborating with technology and governance frameworks for product lifecycle and strategy alignment.
About the role
- Product Manager overseeing Employee Market Trial program within TELUS Connected Home Hardware team. Collaborating across engineering and vendor partners to enhance product testing and quality assurance processes.
Responsibilities
- Oversee and evolve the Employee Market Trial program for High Speed Internet and SmartHome CPE
- Develop and own the lifecycle of processes and standards for Employee Market Trials across all consumer hardware and firmware projects
- Build a deep understanding of how products are tested and validated end-to-end before entering Employee Market Trials
- Facilitate a structured feedback loop connecting insights from Employee Market Trials back into earlier testing activities
- Track testing milestones, trial activity, issues, and program improvements in JIRA, and provide regular reporting to leadership
- Work with stakeholders across Hardware Engineering, vendor partners, and internal teams to define cross-product testing strategies and processes
- Build and maintain a central record of product trials, participants, test cases, and timelines
- Manage the end-to-end process for identifying, onboarding, tracking, and reporting on trial participants across multiple concurrent product trials
- Guide products through the testing process, and collect, analyze, and present findings to stakeholders
Requirements
- Experience working with hardware or firmware product lifecycles, including familiarity with how products move from vendor development through internal validation and into market readiness
- Demonstrated ability to bridge technical and non-technical stakeholders, translating engineering inputs into clear product decisions and customer outcomes
- Experience designing, documenting, and improving cross-functional processes, with a track record of driving alignment across multiple teams
- Proficiency with JIRA for program tracking, reporting, and issue management, including building dashboards and structured workflows
- Proven ability to interpret test results, validation data, and trial feedback to identify trends and inform program decisions
- Experience managing trial, pilot, or beta programs, including participant engagement and structured feedback collection
- A continuous improvement mindset, with the ability to evaluate existing programs objectively and recommend refinements grounded in data and stakeholder input
- Bachelor's degree in business, engineering, or a related field
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
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