Product Manager shaping Linedata’s Capitalstream lending and leasing software platform. Driving roadmap, SaaS modernization, customer value, and cross - functional delivery.
About the role
- Product Manager at Stripe defining AI-driven user experiences and managing inbound motions across various channels. Collaborating with cross-functional teams to enhance product-led growth.
Responsibilities
- Define the AI specialist: what it knows, how it engages, where it draws the line, and when it hands off. Own the product vision, strategy, and roadmap.
- Launch and scale the inbound motion across chat, voice, and email for prospects and new users seeking help with products, pricing, and getting started. Drive rapid iteration on answer quality and resolution rates.
- Build the triage and qualification layer. The AI specialist must assess the user it is engaging with, understand the size and complexity of the opportunity, and route accordingly: guiding smaller users through their full journey while qualifying larger prospects and handing them to sales with rich context.
- Define escalation paths to the vendor support team and sales team. Ensure that handoffs are seamless, context is preserved, and no user interaction is left unresolved.
- Scale past the first interaction into onboarding and cross-sell, helping users activate products, discover new ones, and grow their usage of Stripe.
- Leverage Stripe's existing product recommendation, merchant context, onboarding systems, and outreach platform rather than rebuilding from scratch.
- Own the revenue this motion produces. Define success metrics and maintain accountability from conversion through expansion, including pipeline generated through AI-qualified leads.
- Partner with engineering, AI/ML, design, data science, marketing, sales, and support to execute at pace while maintaining Stripe's bar for quality and trust.
Requirements
- 5+ years of product management experience, taking products from strategy through to shipped outcomes
- Experience building AI-powered, conversational, or agentic products. You understand what it takes to ship AI that works reliably for real users, not just in demos.
- A track record of owning revenue or business outcomes through product-led approaches
- Experience with hypothesis-driven product development and experimentation at scale
- Ability to work across existing systems and synthesize them into a coherent product strategy rather than defaulting to net-new builds
- Strong written and verbal communication, with the ability to drive alignment across a broad set of stakeholders
- An ownership mindset. You do what it takes to solve problems and ship.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
Senior Product Manager owning end - to - end product areas for Orchestry’s Microsoft 365 governance and automation SaaS platform. Turning customer insights into measurable product outcomes.
Product leader driving Innovasea’s aquaculture technology strategy, roadmaps, and launches. Improving fish health, operational efficiency, and sustainability through hardware and software solutions.
Product Manager owning documentation as a product for Versapay’s accounts receivable automation platform. Building AI - assisted pipelines, standards, and publishing systems across ERP applications.
Product Owner shaping digital commerce solutions for Valtech, an experience innovation company. Managing Agile backlogs, requirements, stakeholders, and delivery outcomes for clients.
Product Owner leading commercial data integration, modeling, and governance for McKesson’s healthcare business. Partnering with Canada’s Data & Analytics Hub and Commercial Intelligence team.
Senior Product Manager growing Jobber’s AI teammate for home service businesses. Owning acquisition, onboarding, activation, retention, and monetisation of AI adoption.
Senior Product Manager building Jobber’s AI automation platform for home service businesses. Shipping automations and evaluation tools that help providers save time and operate more efficiently.
Data Product Manager owning enterprise data products for Level Access, an accessibility technology company. Translating business needs into analytics, governance, and AI - enabled solutions.