Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Senior Product Manager owning Managed Services platform for TELUS Business Solutions. Driving standardization, customer experience, and revenue growth through AI-driven automation and workflows.
Responsibilities
- Own the product vision, roadmap, and governance for the Managed Services platform
- Standardize core platform capabilities across Managed Services to support consistent, scalable delivery
- Partner with B2B Product Managers to onboard new offerings onto the platform in a repeatable and efficient way
- Work across Technical Product, Sales, Operations, Network, Support, Finance, and other stakeholders to align priorities and deliver outcomes
- Define and evolve product catalogs, product characteristics, and scalable service architecture
- Own the financial model and business case development for the platform, including pricing, forecasting, investment planning, and revenue implications
- Identify opportunities to improve processes through AI, automation, and digital workflow optimization
- Partner with Marketing teams to support go-to-market readiness and platform adoption
- Build and manage relationships with internal and external stakeholders and partners to integrate partner capabilities into the broader platform model
- Translate business needs into clear product requirements, operating models, and implementation plans
Requirements
- 7+ years of experience in telecommunications, technology, or B2B platform product management
- Strong background in product management, platform enablement, project delivery, or managed services
- Experience working across complex, cross-functional teams and driving alignment across internal and external stakeholders
- Strong commercial and analytical skills, including ownership of business cases, financial models, pricing inputs, and forecasting
- Experience with service-based, subscription-based, or platform-based business models
- Strong communication skills and the ability to influence without authority
- Comfort working in ambiguous, fast-changing environments
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
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