Senior Product Manager – Small and Medium Businesses

Posted 4 days ago

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About the role

  • Senior Product Manager responsible for product strategy, pricing, and growth in SMB Wireline Connectivity portfolios. Driving collaboration across teams to enhance service delivery and customer solutions.

Responsibilities

  • Driving critical initiatives and providing guidance across functional teams
  • Develop and articulate a differentiated product strategy and tactics related to activations, pricing, market insight, bundling, positioning, and growth recommendations for the SMB Wireline Connectivity portfolios
  • Guide and collaborate on cross-functional teams to manage margin, enable service delivery, and support the creation of integrated customer solutions
  • Manage the market and performance of existing and new products, with direct accountability for SMB activation and growth metrics
  • Use primary and secondary market research and in-depth competitive landscape analysis to recommend solutions to better support and/or reposition existing or new product offerings
  • Focus analysis on SMB segment pricing, promotions, and feature parity
  • Cooperate on efforts to improve time-to-market for SMB market response tactics and drive timely resolution of production and service delivery issues across the value chain
  • Review and anticipate market, client, regulatory, and technology trends to create business plans and present recommendations to senior stakeholders
  • Develop, own and maintain a product roadmap and business requirements through the understanding of market, customer, regulatory, and technology trends for the SMB Wireline Connectivity portfolio items

Requirements

  • 7+ years of product management experience in IT or telecommunication services
  • University Degree or equivalent post-secondary education in business or marketing
  • Knowledge of the SMB segment, including purchasing behaviors and connectivity needs
  • Knowledge of Wireline Connectivity solutions - An asset
  • Proven ability to develop and execute complex pricing models and market response strategies
  • Excellent communication and presentation skills, with the ability to develop strong internal and external relationships
  • KPI and product performance management
  • Familiarity with Domo/Looker/Tableau
  • Excellent reviewing skills and financial review capabilities
  • Full understanding of product specialization; able to resolve a wide range of issues in creative ways

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • Performance bonus or sales incentive plan: 15%

Job type

Full Time

Experience level

Senior

Salary

CA$86,000 - CA$160,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Tableau

Location requirements

OnsiteTorontoCanada

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