Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Product Manager/Sr Product Manager focused on KOHO's credit building products. Leading cross-functional teams to enhance user experiences and drive product success.
Responsibilities
- Driving the end-to-end product lifecycle for the Credit Building portfolio—from drafting initial PRDs to coordinating STO and managing the rollout.
- Monitoring product metrics and analyzing data to maximize user acquisition, retention, reduce delinquency, and unlock incremental GP for KOHO.
- Collaborating closely with engineering, design, and data teams to deliver seamless user experiences that help Canadians transparently build their credit scores.
- Acting as the central hub for cross-functional alignment, ensuring stakeholders across credit risk, compliance, and marketing are actively engaged and informed on product decisions.
- Developing a deep understanding of adjudication models and credit policies to continuously refine the product offering and scale impact.
Requirements
- 3+ years of product management experience, ideally within fintech, consumer credit, or lending.
- Highly analytical and data-informed, comfortable diving into SQL, dbt, or Redshift to pull data and confidently building business cases around financial metrics.
- Strong track record of execution and delivery, able to meticulously structure complex projects and break them down into actionable steps for your team.
- Understanding of credit risk and financial compliance (e.g., OSFI, Equifax), or highly motivated to learn the intricacies of the Canadian credit ecosystem.
- Proactive communicator who drives alignment, involves relevant stakeholders, and leads with a collaborative, team-first mindset.
Benefits
- Competitive compensation & equity
- Generous vacation + Wellness days + Flex Days + holiday closure
- Remote-first environment + coworking support + yearly all hands retreat
- Access to coaching & growth programs
- Parental top-up & leave policies
- Comprehensive health benefits
- Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development
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