About the role

Bilingual Quality Assurance Analyst ensuring quality and reliability of health technology solutions at TELUS Health. Collaborating in Agile development environments and mentoring junior team members.

Responsibilities

Communicate with Functional Leads, Business Analysts, Solution Designers, and Developers to gain clear understanding of testing scope
Analyze technical documents to identify high-level test scenarios and develop comprehensive test cases
Apply structured testing techniques to create positive and negative test cases with expected results and test data
Maintain and update test suites based on new or changed functionalities
Prioritize and execute manual test scripts with precision and attention to detail
Report defects, follow up on resolution within established timeframes, and perform retesting
Work closely with QA Leads to report testing progress and raise flags on potential risks to deadlines or quality
Support and peer-review tasks of other QA resources, particularly those with less experience
Provide client support and training when required
Deliver all QA-related tasks according to defined standards and procedures in a timely manner
Collaborate with cross-functional teams in Agile ceremonies on stable, long-term projects that impact healthcare technology

Bilingual proficiency (English and French) - excellent written and oral communication skills
University degree in computer science, mathematics, or related discipline
Minimum 2 years of relevant Quality Assurance experience
Detail-oriented mindset with strong analytical skills
Ability to put yourself in clients' shoes and understand external customer requirements from a testing perspective
Curious, disciplined, and creative approach to problem-solving
Ability to use concepts and data to approach problems in a structured manner
Clear and constructive communication skills with both technical and non-technical stakeholders
Ability to think from users' perspective
Commitment to learning and professional growth
Ability to work effectively in a remote/hybrid environment
Availability to travel within Canada
Assets: Experience in pension plan administration or financial services industry, Experience using Azure DevOps (ADO) for test management and defect tracking, Experience with Selenium and Java

100% remote work flexibility with optional office access (hybrid mode available)
Full TELUS Health benefits package including pension plan with employer contribution
Paid vacation and wellness days
Performance bonus opportunities
Excellent leadership and mentorship opportunities
Collaborative team environment that values your contributions
Professional development in Canada's leading health technology company
Flexible schedule supporting work-life balance