Bilingual Case Manager conducting mental health assessments via virtual interviews at TELUS Health. Collaborating with psychologists to provide tailored recommendations for health strategies.
Responsibilities
Conduct in-depth, empathetic interviews with working professionals and senior executives to assess their mental wellbeing
Document detailed notes based on the interviews
Combine questionnaire responses with interview findings to produce a comprehensive, integrated wellbeing assessment
Produce summary reports with personalized recommendations informed by integrated data and clinical best practices
Collaborate closely with our team lead and our clinical psychologist
Requirements
Bachelor’s or Master’s degree in psychology, social work, or a related mental health field
Experience working with clients in a mental health, wellness, or counseling setting
Ability to conduct thorough, empathetic interviews to assess mental wellbeing
Proficiency in analyzing questionnaire data and integrating results into interview outcomes
Excellent writing skills for documenting interviews and preparing comprehensive summary reports
Strong oral and written communication skills in both French and English
Demonstrated ability to manage multiple clients and caseloads effectively while maintaining strict confidentiality and professional boundaries
Benefits
Comprehensive total compensation package with competitive salary and bonus structures
Minimum of three weeks’ vacation
Flexible benefits plan to meet the needs of you and your family
Retirement plan and employee share ownership program with generous employer contributions
Option to work on-site, virtually, or in a hybrid model, depending on role requirements
Opportunities to give back to the communities where we work, live, and serve
Career advancement, learning, and development opportunities
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