RBC Group Consultant delivering retirement savings and financial wellness programs to commercial and corporate clients. Building referral networks and activating Group Advantage sales across British Columbia.
About the role
- Staff Software Consultant leading architecture, delivery, and engineering teams for Test Double, an employee-owned software consultancy. Advising clients across Ruby, JavaScript, DevOps, and Java projects.
Responsibilities
- Play a lead role in client development activities and system architecture
- Lead and guide the delivery efforts of a team of agents for a client
- Lead client and/or internal discussions on how we’re delighting the client or how we might improve the client
- Collaborate with Support Agents and other agents to remediate client issues and support the overall growth of their team members
- Teach and train client staff and agents in group settings on core technologies, tools, and practices
- Address systemic issues at the root cause while communicating the benefits and drawbacks of different approaches
- Contribute consistently throughout the year to at least one area of the company, such as qualification, marketing, or agent support
- Demonstrate and call attention to norms, values, vision, and mission as expectations for every role
- Identify opportunities and collaborate with client services leadership to expand the relationship between the client and Test Double
Requirements
- Expertise in one of our core technologies we frequently staff (Ruby with Rails, Javascript with React and Node, DevOps, Java)
- Proficiency in designing, architecting, and refactoring systems of moderate complexity worked on by teams of 10+
- Deep experience in adapting software development and delivery practices across multiple business domains
- Experience improving client software systems and teams as a consultant with multiple organizations
- Ability to communicate effectively across different levels or positions within an organization
- Ability to resolve conflict and issues within the delivery team
- Experience in mentoring and leading the technical direction of software engineers
- Located within the US or Canada and legally able to work in these locations
Benefits
- 5 weeks flexible time off (vacation and sick time)
- 10 paid holidays
- Up to 14 weeks parental leave (8 weeks at 100% of salary)
- Health Insurance (we pay 80% of PPO premiums up to a certain amount through an ICHRA)
- Dental & Vision Insurance (we pay 100% of premiums for agents and their families)
- 10% Growth Time each week
- 1 week of conference attendance ($3,000 annual budget, prorated your first calendar year)
- ESOP Employee stock ownership program - Test Double is 100% employee owned
- New computer hardware purchase every 3 years
- Co-working space reimbursement (1/2 rent up to $500 monthly)
- 2 week Sabbatical leave after 5th year
- In Person, company-wide retreat experience every other year
- Short and Long Term Disability
- Retirement contribution match up to 3% of salary
- Life Insurance
- AD&D (Canadian-base Agents Only)
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