Client Solutions Specialist supporting Mortgage Automator’s private - lending software clients. Troubleshooting issues, documenting CRM interactions, and improving customer support and software quality.
About the role
- Energetic leader overseeing Ontario bureau of The Canadian Press. Mentoring reporters, ensuring news coverage across multiple platforms in Ontario.
Responsibilities
- We’re looking for an energetic leader with rock-solid news judgment and a knack for generating original ideas to oversee the Ontario bureau of The Canadian Press.
- The successful candidate will be an experienced supervisor who has a hunger for breaking news and is able to mentor and inspire staff to unearth scoops and set the agenda.
- This manager will oversee a group of reporters in CP’s Toronto head office and our Queen’s Park correspondents.
- Working closely with the Ontario news editor, oversees coverage of the news report in Ontario for CP’s digital, print, video and broadcast services.
- Supervises and schedules staff at Toronto head office and at Queen’s Park.
- Liaises with other CP bureaus and the Managing Editor to help co-ordinate coverage.
- Assigns and edits stories.
- Ensures staff are generating ideas for stories on a daily basis, as well as for mid- and long-term projects.
- Liaises with CP media clients.
- Works closely with CP’s Sales and Marketing team on client relations.
- Mentors, coaches and manages team performance by establishing specific goals and objectives.
Requirements
- Have a strong background in journalism including considerable experience as a manager or supervisor, and excellent knowledge of current events and issues in Ontario.
- Have proven skills in using digital tools to gather news and tell stories in a variety of ways for a variety of platforms.
- Be independent and bring new ideas to CP’s news report as it continues to adapt to the changing needs and demands of CP clients.
- Have a proven track record covering breaking news and a basic working knowledge of media law
- Encourage the Ontario bureau’s optimum performance on all platforms.
- Be capable of representing CP in a professional manner to clients and the broader public.
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