Senior Product Manager building 0 - to - 1 insurance and asset - ownership products at Jerry.ai, an AI - powered advisor for physical assets. Driving products from concept through product - market fit and scale.
About the role
- Senior Director leading Thomson Reuters’ GTM AI roadmap across Sales, Customer Success, Services, and Partnerships. Delivering responsible AI solutions that improve the customer lifecycle and revenue outcomes.
Responsibilities
- Define and own a multi-year AI vision and quarterly roadmap spanning Sales, Customer Success, Professional Services, and Partnerships
- Identify, size, and prioritize AI use cases by revenue impact, productivity gain, cost to serve, and feasibility
- Establish and govern build-vs-buy-vs-configure decisions using business cases and total cost of ownership
- Align the GTM AI roadmap with company strategy, revenue targets, and enterprise AI and data strategy
- Govern overlapping tools and prevent AI sprawl across the GTM organization
- Run discovery, prototyping, pilots, and scale-up with clear success criteria and stage gates
- Design cross-functional AI workflows across sales, onboarding, delivery, renewal, and the broader customer lifecycle
- Drive adoption through training, playbooks, incentives, and partnerships with Revenue Operations and functional leaders
- Define and report KPIs covering usage, productivity, pipeline and win rate, forecast accuracy, retention and expansion, services margin, and partner-sourced revenue
- Quantify ROI and report outcomes to executive leadership
- Establish AI guardrails covering access controls, data residency, model usage policies, and auditability
- Ensure trustworthy AI outputs and appropriate human involvement in high-stakes decisions
- Partner with Data and Analytics on data quality, definitions, and a shared source of truth
- Build and lead a team of product managers and business analysts
- Influence a matrixed group of Engineering, Data, and GTM Operations partners
- Establish intake, prioritization, and governance processes with GTM executives
- Act as the executive-level voice on GTM AI with internal and external stakeholders, vendors, analysts, and peer companies
Requirements
- 12+ years of experience in product management, GTM operations or strategy, sales or revenue technology, or related roles
- 5+ years leading teams
- Demonstrated success owning a technology roadmap serving revenue-generating teams
- Deep working knowledge of the GTM technology stack, including Salesforce and conversation intelligence tools like Gong
- Hands-on experience delivering AI/ML or generative AI solutions into production
- Practical understanding of LLMs, agents, retrieval, prompt and workflow design, evaluation, and cost management
- Strong build-vs-buy judgment
- Vendor management experience
- Experience building business cases
- Proven ability to drive change and adoption among frontline revenue teams and senior business leaders
- Excellent executive communication
- Analytical rigor and a bias toward measurable outcomes
- Preferred: prior experience as a sales, customer success, or services practitioner or leader, or in a hybrid GTM + product role
- Preferred: experience with Salesforce platform capabilities, data cloud or warehouse integrations, and Gong or similar conversation intelligence tools
- Preferred: experience in a B2B, enterprise, or professional-services-oriented environment with long sales cycles and complex account structures
- Preferred: familiarity with partner ecosystems, co-sell motions, and channel programs
- Preferred: experience establishing AI governance and responsible-AI practices
Benefits
- Flexible hybrid working environment for office-based roles
- Work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities for pro-bono consulting projects and ESG initiatives
- Annual Bonus based on a combination of enterprise and individual performance
- Flexible and supportive benefits and other wellbeing programs
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