Product Manager shaping payments and fintech products at Clio, a global legal AI technology company. Developing roadmaps, researching customers, and driving scalable product outcomes.
Responsibilities
Drive successful outputs and outcomes in the product area with Developer and Designer counterparts
Develop a strategic roadmap with peers based on the overarching strategy set by the Senior Director of Product
Evangelize the product roadmap throughout the company
Drive customer and market research
Identify opportunities and develop unbiased business cases
Determine priorities aligned with Clio’s mission and annual OKRs
Build conviction in investment initiatives and pivot when priorities or new information change
Maintain constant communication with existing, churned, and prospective customers
Develop deep understanding of markets and users, complemented by quantitative data
Coach and mentor other Product Managers
Contribute with product leadership to continuously improve the product function
Requirements
Fintech background, preferably in payments, billing, and accounting, with solid financial literacy skills
Experience autonomously developing a strategic roadmap with measurable business impact
Demonstrated successes and failures with applicable learnings
Ability to work in a highly collaborative team without ego
Ability to foster strong relationships with stakeholders at all organizational levels
Experience using data to inform decisions
Ability to thrive and deliver amid ambiguity
Ability to empathize with customers and operate from a customer-focused perspective
Enthusiasm to learn a new, complex domain and humility to ask for help
Track record of breaking down objectives into initiatives and delivering to customers at scale
Proven experience participating in building and scaling a payments business and/or billing systems
Demonstrable experience self-serving answers, insights, and data from a variety of data analytics tools
Benefits
Competitive, equitable salary
Top-tier health benefits
Dental insurance
Vision insurance
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Flexible remote work arrangements
Hybrid work environment for local Clions, with a minimum expectation of two office days per week
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