Product Manager overseeing SWTCH’s EV charging product lifecycle. Driving AI - enabled requirements, quality delivery, and go - to - market execution across North America.
About the role
- Product Manager shaping EQ Bank’s deposit and spending portfolio. Driving product strategy, lifecycle initiatives, launches, and customer experience improvements for a Canadian challenger bank.
Responsibilities
- Develop and implement product strategies to drive customer engagement with the payments and spending portfolio
- Support the development and launch of new products to market
- Optimize existing processes and improve the customer experience
- Use data to identify opportunities to evolve the deposit portfolio
- Support projects from ideation through implementation, development, and launch
- Work with multidisciplinary teams and strategic partners
- Support key projects with large multifunctional teams through ideation, requirements, implementation, and change management
- Build strong knowledge of the PC Money Account product to identify opportunities for product features and functionalities
- Leverage internal data to make portfolio recommendations
- Own end-to-end customer lifecycle initiatives, including onboarding, retention, and engagement journeys
- Collaborate with advertising agency partners and Data teams on customer lifecycle campaigns
- Monitor and manage product risks and compliance controls
- Analyze and recommend online banking customer experience enhancements
- Ensure successful launches of new products and features
- Analyze competitors and help shape the three-year plan for banking portfolio products
Requirements
- Bachelor’s in business degree
- 5+ years of experience in product management or product marketing management as a bank employee or consultant
- Strong experience in product management, product strategy, project delivery, business casing, and forecasting
- Ability to thrive in a fast-paced environment and work through ambiguous business challenges
- Distinctive problem-solving skills and ability to think strategically
- Excellent analytical skills, with proven ability to synthesize data and derive strategic insights
- Ability to work independently, proactively identify opportunities, and execute initiatives
- Strong organizational skills and attention to detail
- Ability to build and maintain strong, strategic relationships
- Strong verbal and written communication skills
- Strong knowledge of Microsoft Office, predominantly Excel and PowerPoint
- Successful completion of a criminal background check and credit check
- Previous product marketing management experience is preferred
- People management experience is not necessary
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- Hybrid work arrangement
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