Nova Scotia government Education Officer advancing French Second Language programs across Grades P - 12. Designing curricula, educator learning, assessments, and inclusive French - language resources.
About the role
- Bilingual remote customer support representative handling phone, email, and chat inquiries for TLS’s trusted North American brands. Scheduling appointments and delivering empathetic service.
Responsibilities
- Connect with customers via phone, email, or chat
- Schedule appointments and share helpful information
- Listen with empathy and find the best solutions
- Record accurate details and follow brand guidelines
- Partner with the team to create a positive experience for every interaction
Requirements
- Bilingual English and French; required
- Strong written and verbal communication skills
- Comfort using technology and learning new systems
- Ability to stay calm and organized in a fast-paced environment
- Availability for evening and weekend shifts
- Customer service experience is an asset
Benefits
- Opportunities to grow personal and professional skills
- Feedback encouraged and ideas valued
- Performance recognition
- Growth support
- Team environment built on trust, respect, and genuine care
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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