Manager, Engineering Operations overseeing infrastructure reliability and team mentorship at Tucows Domains. Responsible for infrastructure performance across AWS and hybrid environments.
Responsibilities
Lead the Engineering Operations Team
Build, mentor, and support a team of infrastructure and operations engineers.
Set clear priorities, goals, and performance expectations for the team.
Oversee the reliability and performance of infrastructure across AWS and hybrid environments.
Drive improvements in observability, incident response, and operational processes.
Partner with cross-functional groups such as Security Operations, Compliance and diverse Engineering teams to design and operate scalable, resilient infrastructure.
Requirements
8+ years of experience in DevOps, infrastructure engineering, site reliability engineering, or systems engineering.
Experience leading or mentoring engineers in a technical environment.
Hands-on experience with AWS services such as EC2, VPC, S3, RDS, IAM, and CloudWatch.
Experience operating and supporting production infrastructure at scale.
Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
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