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About the role

  • Manager, Engineering Operations overseeing infrastructure reliability and team mentorship at Tucows Domains. Responsible for infrastructure performance across AWS and hybrid environments.

Responsibilities

  • Lead the Engineering Operations Team
  • Build, mentor, and support a team of infrastructure and operations engineers.
  • Set clear priorities, goals, and performance expectations for the team.
  • Oversee the reliability and performance of infrastructure across AWS and hybrid environments.
  • Drive improvements in observability, incident response, and operational processes.
  • Partner with cross-functional groups such as Security Operations, Compliance and diverse Engineering teams to design and operate scalable, resilient infrastructure.

Requirements

  • 8+ years of experience in DevOps, infrastructure engineering, site reliability engineering, or systems engineering.
  • Experience leading or mentoring engineers in a technical environment.
  • Hands-on experience with AWS services such as EC2, VPC, S3, RDS, IAM, and CloudWatch.
  • Experience operating and supporting production infrastructure at scale.
  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job type

Full Time

Experience level

SeniorLead

Salary

CA$154,000 - CA$168,000 per year

Degree requirement

Bachelor's Degree

Tech skills

AWSEC2

Location requirements

RemoteCanada

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