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About the role

  • Facilitator role at UHN, coordinating telemedicine care for complex patients with primary care providers. Utilizing clinical expertise to prevent avoidable emergency visits and hospitalizations.

Responsibilities

  • Proactively sources and pre-screens referrals for patient consultations
  • Assist in the identification of patients who meet the criteria to participate in the IMPACT PLUS program
  • Initiate patient contact within 2 days of receiving a referral
  • Gather and organize health information to share across transitions in care
  • Performs client intake and provide a comprehensive clinical assessment of the patient based on pre-established criteria
  • Validate, analyze, and interpret information gathered to provide a recommendation of clinical resources required
  • Ensures the patient, their primary caregiver, and/or family physician are scheduled for the clinic/session within 30 days of the initial referral
  • Coordinates case conference and participates in the development of the care plan in collaboration with primary care practitioners
  • Participates in the orientation, training, and education process in this model of care
  • Supports program development and evaluation, and the sharing of research and knowledge
  • Ensure all documentation is completed as required for physician records, financial purposes, or as required by individual Health Links

Requirements

  • Completion of a bachelor's degree in either Nursing, an Allied Health Profession, or a recognized equivalent
  • At minimum 4 years up to and including 6 years practical and related experience and/or on-the-job training
  • Valid Ontario Driver's License with access to own vehicle
  • Solid knowledge of health care related legislation and practices and collaborative patient service delivery
  • Ability to think strategically to provide the best health care services for eligible patients and alternatives for those ineligible
  • Demonstrated in-depth expertise regarding care of vulnerable clients, including those with complex co-morbidities and chronic mental health challenges
  • Sound knowledge of and skill with adult education techniques
  • Highly developed information technology and computer skills
  • Case Management Certificate, an asset
  • Experience with telemedicine use, an asset
  • Experience in geriatrics/primary care/community health, an asset

Benefits

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$40 - CA$50 per hour

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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