TELUS Health facilitator delivering in - person and virtual workplace training. Leading seminars and workshops on resilience, stress, change management, and professional behavior.
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Facilitator, Telemedicine Impact Plus – TIP
Posted 3 months ago
About the role
- Facilitator role at UHN, coordinating telemedicine care for complex patients with primary care providers. Utilizing clinical expertise to prevent avoidable emergency visits and hospitalizations.
Responsibilities
- Proactively sources and pre-screens referrals for patient consultations
- Assist in the identification of patients who meet the criteria to participate in the IMPACT PLUS program
- Initiate patient contact within 2 days of receiving a referral
- Gather and organize health information to share across transitions in care
- Performs client intake and provide a comprehensive clinical assessment of the patient based on pre-established criteria
- Validate, analyze, and interpret information gathered to provide a recommendation of clinical resources required
- Ensures the patient, their primary caregiver, and/or family physician are scheduled for the clinic/session within 30 days of the initial referral
- Coordinates case conference and participates in the development of the care plan in collaboration with primary care practitioners
- Participates in the orientation, training, and education process in this model of care
- Supports program development and evaluation, and the sharing of research and knowledge
- Ensure all documentation is completed as required for physician records, financial purposes, or as required by individual Health Links
Requirements
- Completion of a bachelor's degree in either Nursing, an Allied Health Profession, or a recognized equivalent
- At minimum 4 years up to and including 6 years practical and related experience and/or on-the-job training
- Valid Ontario Driver's License with access to own vehicle
- Solid knowledge of health care related legislation and practices and collaborative patient service delivery
- Ability to think strategically to provide the best health care services for eligible patients and alternatives for those ineligible
- Demonstrated in-depth expertise regarding care of vulnerable clients, including those with complex co-morbidities and chronic mental health challenges
- Sound knowledge of and skill with adult education techniques
- Highly developed information technology and computer skills
- Case Management Certificate, an asset
- Experience with telemedicine use, an asset
- Experience in geriatrics/primary care/community health, an asset
Benefits
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
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