Sales Operations Manager optimizing implementation, installation, and customer education operations. Improving workflows and customer experience for Motive’s AI - powered fleet - management platform.
About the role
- Sales Operations Analytics & Pricing Manager leading analytics, pricing, forecasting, and reporting for Ulteig’s North American infrastructure engineering business. Improving margins, sales performance, and strategic decision-making.
Responsibilities
- Lead Sales Operations COE analytics and pricing analysis support across the organization
- Oversee analysts transforming sales, client, market, financial, CRM, and pricing data into actionable insights
- Establish and maintain roadmaps for enterprise sales, client, market, pricing, pipeline, backlog, revenue, and operational reporting
- Translate complex data into actionable insights for sales leaders, sector leaders, senior management, and executives
- Lead pricing analysis, pricing models, rate analysis, margin analysis, pricing tools, governance, rate sheets, and recommendations
- Support pricing analysis for strategic pursuits, large opportunities, key client accounts, new services, and market expansion
- Develop dashboards and reporting for pricing performance, rate realization, margin trends, client profitability, and pricing exceptions
- Develop a market price index for services
- Monitor sales performance metrics and lead executive-level reviews, dashboards, and business insight summaries
- Improve sales forecasting methodologies, tools, and reporting
- Guide forecasting models using CRM pipeline, backlog, market indicators, sector insights, pricing assumptions, and business intelligence
- Support annual planning, strategic planning, territory planning, quota analysis, sector growth plans, and revenue outlooks
- Lead data governance, reporting governance, documentation, quality control, and standardized reporting practices
- Lead, coach, mentor, and develop analytics and pricing professionals
- Prioritize workload, projects, stakeholder requests, pricing initiatives, and resource allocation
- Lead automation initiatives using Power BI, Excel, Power Query, CRM data, AI, and other data transformation tools
- Support AI-enabled analytics, advanced modeling, self-service reporting, predictive and prescriptive analytics, and machine learning initiatives
- Improve Territory Sales Planning and rate sheet processes
- Report to the Associate Director of Sales Operations
Requirements
- Bachelor’s degree in Business Analytics, Data Science, Finance, Economics, Information Systems, Business Administration, or a related field
- Master’s degree in Business, Analytics, Data Science, Finance, or related discipline
- 8-12+ years of progressive experience in Sales Operations, Revenue Operations, Business Analytics, Pricing, Business Intelligence, Financial Analysis, Forecasting, or related disciplines
- 3-5+ years of experience leading analytics, reporting, pricing, finance, revenue operations, or business intelligence teams
- Experience supporting leadership, cross-functional stakeholders, and strategic business initiatives with advanced analytics and analysis
- Strong understanding of pricing strategy, rate analysis, margin analysis, pricing governance, and profitability modeling
- Ability to evaluate rate sheets, labor rates, billing rates, cost assumptions, pricing exceptions, and margin implications
- Preferred experience in the AEC industry
- Must have permanent authorization to work in Canada
- Experience with Power BI, Excel, Power Query, CRM data, AI, and other data transformation tools
- Experience with forecasting models, dashboards, reporting, data governance, and automation
Benefits
- Flexible Workplace
- Competitive Pay
- Comprehensive Benefits Package
- Collaborative Environment
- Innovative Culture
- Flexible working schedule
- Remote, hybrid, or in-office work options
- Balance and separation between home and work life
- Tools necessary to be productive
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