About the role

Solution Consultant leveraging deep industry knowledge to design solutions delivering measurable value at Upland Software. Collaborating with cross-functional teams on customer engagements and strategic projects.

Responsibilities

Lead discovery sessions with customer executives and stakeholders to understand business needs and priorities.
Design and deliver presentations, demos, and solution concepts that align InGenius and Panviva capabilities with Prospect outcomes.
Clearly articulate InGenius and Panviva differentiation and advantages, ensuring customer confidence.
Lead pilots and Proof of Concepts (PoCs), providing technical guidance and ensuring successful outcomes.
Act as an industry thought leader, shaping solution narratives with deep customer and market insights.
Represent Upland at events, webinars, and executive briefings, showcasing innovation and value.
Support pipeline generation through solution workshops, proposals, and RFP responses.
Collaborate with product, engineering, and partner teams to influence roadmap and deliver customer impact.
Mentor junior SCs and contribute to the SC community at Upland, fostering an inclusive, learning-first culture.

5+ years in solutions engineering, enterprise software consulting, or digital transformation roles (SaaS/cloud preferred).
Strong presentation, communication, and storytelling skills; ability to simplify complexity for diverse audiences.
Proven track record navigating multi-stakeholder enterprise buying cycles (CxO, IT, and line-of-business leaders).
Customer-first mindset with strong problem-solving and solution design capabilities.
Interest in AI, data, and automation and their impact on the future of work.
Strong collaboration, time management, and adaptability in dynamic environments.
Business-level English communication skills (written and verbal).