Senior aerospace installation engineer designing and integrating aircraft systems for SOGECLAIR Digital Engineering. Leading complex layouts, routing, certification support, and technical investigations.
About the role
- Senior Solutions Architect owning onboarding, troubleshooting, and adoption for Nexla’s enterprise data integration customers. Translating complex data systems into reliable outcomes across customer accounts.
Responsibilities
- Own the technical relationship for a portfolio of accounts
- Lead customer onboarding and implementation from integration design through production
- Manage difficult customer conversations and agree on next steps
- Identify and document risks early
- Translate technical situations for data engineers, security reviewers, and executives
- Troubleshoot failed runs, schema drift, connector and authentication failures, connectivity problems, and performance issues
- Perform first-line diagnosis and provide engineering with clear reproductions for escalations
- Partner with CSM and Support on renewal risk and hand expansion signals to Sales
- Mentor other Solutions Architects on customer handling and problem solving
Requirements
- Generalist experience building software or data systems, with conversational familiarity across Python, SQL, data pipelines and integration, cloud data platforms, authentication, networking, containers/Kubernetes, and Linux
- Ability to read and modify Python scripts and understand stack traces
- Comfortable writing SQL joins, aggregations, and filters and diagnosing slow queries
- Working familiarity with at least one of Snowflake, Databricks, BigQuery, Redshift, or a major cloud data warehouse
- Understanding of APIs, webhooks, CDC, file-based ingestion, batch versus streaming, OAuth, SSO, service accounts, API keys, DNS, firewalls, private connectivity, VPNs, SSH tunnels, containers, Kubernetes, and Linux
- Ability to explain technical concepts to non-technical stakeholders
- Ability to handle customer conflict, communicate limitations, and maintain relationships
- Ability to write clear summaries, next steps, and owners after meaningful calls
- Ability to raise risks early and push back on bad requirements
- 5+ years in technical customer-facing work, including solutions architecture, implementation, technical account management, professional services, consulting, support engineering, or stakeholder-facing data engineering
- At least some hands-on building experience
- Experience owning accounts or projects through delivery
- Prior data integration, ETL, or data platform vendor experience is nice to have
- Data or software engineering background is nice to have
- Regulated-industry experience is nice to have
- Entrepreneurial or fast-paced startup experience is nice to have
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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