Senior Technical Solutions Specialist supporting CIRA’s XDR, cybersecurity, and DNS products. Leading technical pre - sales, solution design, implementation guidance, and customer enablement.
About the role
- Applied AI Solutions Architect building end-to-end AI solutions for TechInsights' semiconductor intelligence platform. Designing agents, integrations and workflows from business problem to production.
Responsibilities
- Own business problems from start to finish and confirm expected outcomes with business sponsors
- Gather requirements from Product Managers, analysts and customers; document problem statements, user journeys and acceptance criteria
- Prioritize and phase work for incremental value delivery
- Design solutions using AI agents, deterministic tools, data retrieval, integrations, user interfaces and human review
- Design scalable, performant and cost-effective solutions aligned with architecture, security and data standards
- Collaborate with Product, UX, Site Reliability Engineering and other Architects
- Build rapid prototypes to validate approaches
- Build end-to-end solutions including agents, skills, tools, connectors, integrations and user interfaces
- Use Claude Code and other AI coding tools, reviewing output for quality, security and correctness
- Automate repeatable development and operational tasks with AI
- Define test plans with the Quality Assurance team and testing agents
- Take solutions from prototype to production, working with Software Development when needed
- Define success metrics, measure usage, AI output quality and business impact, and iterate based on results and feedback
Requirements
- Bachelor's degree in computer science, engineering or a related field, or equivalent practical experience
- Track record of taking ambiguous business problems through to production solutions
- Hands-on experience building with large language models (LLMs), including agents, tool use, data retrieval and output-quality evaluation
- Strong experience in solution architecture and/or solutions engineering
- Comfort writing, reviewing and debugging code with AI-based tools
- Excellent written and verbal communication, including explaining technical trade-offs to non-technical stakeholders and executives
- Confidence leading technical project teams, driving decisions and resolving conflicts constructively
- Collaborative style with the ability to make decisions and commit to timelines
- Strong organization and attention to detail
- Strong critical thinking and ability to identify underlying issues and decision implications
- Latest citizenship and/or permanent residency information required for U.S. Export Control Laws and Regulations compliance
- Legally eligible to work in Canada without sponsorship
- Experience with Claude Code or similar AI coding tools is an asset
- Experience with Amazon Web Services (AWS) and Model Context Protocol (MCP) integrations is an asset
Benefits
- Company-sponsored training and development opportunities
- Comprehensive benefits package including health, dental, vision, wellness, RRSP/401K Matching, and annual fitness reimbursement
- Flexible vacation policy
- Trusted device reimbursement program
- Community involvement opportunities through charitable alliances
- Wellness resources and support
- Inclusive environment prioritizing diversity, equity, and accessibility
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