Account Associate servicing commercial insurance clients at Masters Insurance, an Ontario independent brokerage. Supporting construction, realty, and manufacturing accounts through documentation, renewals, claims, and client coordination.
About the role
- Digital sales representative helping Canadian small businesses choose Elavon payment solutions. Managing inbound leads, consultative sales, and Salesforce pipeline growth.
Responsibilities
- Drive sales and revenue growth through digital sales channels
- Respond to inbound sales calls and web leads from marketing-sourced channels such as SEO and SEM
- Use Salesforce CRM and other tools to manage the sales opportunity pipeline and prospect interactions
- Understand prospects’ businesses and recommend suitable payment solutions using consultative discovery
- Maintain deep knowledge of Elavon products, services, marketing activities, and competitors’ offerings
- Follow up with prospects to identify opportunities and address payments and business challenges
- Participate in reporting, coaching, and pipeline reviews with managers
- Collaborate with marketing, billing, customer care, operations, and other teams to ensure a positive customer experience
- Represent Elavon as a payments advocate for small businesses across Canada
Requirements
- Must reside in Canada; role is open as remote throughout Canada
- Eight-hour shift falling between 9:00 AM and 8:00 PM Eastern Time
- Business-level proficiency in French and English, including reading, writing, and speaking
- Minimum 1 year of inside sales experience
- Proven track record of successful negotiating and closing sales in a fast-paced environment
- Post-secondary degree or diploma in Business or a related field, or equivalent work experience
- Proven track record of exceeding quota within a sales role, preferably in payments, software (SaaS), or technology
- Experience managing a sales pipeline
- Experience using Salesforce.com or another CRM and Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to sell using a consultative sales approach
- Ability to react quickly to change, adapt to new processes, and learn new product offerings
- High energy and confidence engaging customers through digital tools and over the phone
- Coachability and willingness to seek performance-improving feedback
Benefits
- Monthly sales incentive plan in addition to base salary
- Coaching, support, and growth and development opportunities
- Benefits to help protect health and financial security
- Career growth and development resources
- Diverse working environment with employees of many nationalities
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