Clinical Pharmacist creating expert pharmacy scenarios and gold - standard evaluations for Gramian Consultancy’s advanced AI training systems. Reviewing medication safety, dosing, interactions, and clinical accuracy.
About the role
- Pharmacy Assistant supporting patient-facing operations at University of Toronto’s Discovery Pharmacy. Handling patient intake, billing, referrals, records, and pharmacy administration.
Responsibilities
- Support day-to-day pharmacy operations at Discovery Pharmacy, coordinating activities effectively and efficiently
- Receive patients incoming to Discovery Pharmacy and provide wayfinding and orientation
- Respond to enquiries within the defined scope and redirect as appropriate
- Resolve minor complaints and refer larger issues when appropriate
- Collect and pass on referrals according to pharmacists' instructions
- Perform routine data entry
- Verify the accuracy and completeness of documents and billing information
- Submit completed claim forms to the appropriate insurance agency
- Update and maintain patient charts
- Follow rules and procedural instructions when opening or closing the work area
Requirements
- College Certificate in a professional Pharmacy Assistant Program or equivalent or acceptable combination of equivalent education and experience
- Minimum two years of experience as a professional pharmacy assistant in a community pharmacy setting
- Experience with OHIP/ODB and insurance billing practices
- Proficient in pharmacy management software, including Kroll system and Pharmaconnect
- Knowledge of PHIPA and ability to maintain strict confidentiality
- Evidence of commitment to equity, diversity, inclusion, and a respectful and collegial learning and working environment
- Ability to create an inviting and welcoming environment for clients
- Strong customer service skills
- Strong interpersonal skills and ability to work in a fast-paced environment
- Accuracy and attention to detail
- Ability to work independently and as a team member in a multifaceted environment with frequent interruptions
- Proficient in Microsoft Word and Excel and able to incorporate new and emerging office information technology
Benefits
- Term position for 12 months, with a possibility of renewal
- Annual step progression in pay scale
- Full-time schedule, Monday through Friday, 9:45 AM to 6:00 PM
- Accommodations available during the application and hiring process for applicants with disabilities
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