Sr. Manager, Client Success supporting Veradigm’s healthcare technology and data solutions. Partnering across a network serving healthcare providers, life sciences, health plans, and patients.
Responsibilities
Support the needs of healthcare providers, life science companies, health plans, and the patients they serve through Veradigm’s solutions
Contribute to the Veradigm Network of solutions, external partners, artificial intelligence technologies, insights, technology, and data-driven solutions
Further professional development within the organization
Requirements
Must be legally authorized to work in the United States or Canada
Visa sponsorship is not offered
Employment eligibility verification required as a condition of hire
Benefits
Comprehensive compensation and benefits package
Holidays
Vacation
Medical insurance
Dental insurance
Vision insurance
Company-paid life insurance
Retirement savings
Professional development support
Tools and flexibility to bring the best version of themselves to work
Head of Customer Success leading global retention, advocacy, and support for an enterprise parking SaaS platform. Managing a 10 - person team and strategic customers across the United States and Canada.
Senior CRM Specialist building and optimizing Adobe Experience Cloud campaigns and journeys. Supporting Level’s AI - powered performance marketing agency and its complex - brand clients.
CRM Specialist mapping and optimizing customer journeys for Level, an AI - powered performance marketing agency. Querying enterprise CRM data and building lifecycle strategies across U.S. and Canadian clients.
Customer Success Team Lead guiding North American SaaS managers. Driving customer retention, adoption, health metrics, escalations, and revenue growth at legal AI company Clio.
Customer Success Manager strengthening public - sector relationships for SymPro’s treasury management software. Supporting renewals, migrations, retention, and account expansion across the United States and Canada.
Customer Success Manager supporting public - sector organizations using SymPro treasury management software. Managing relationships, renewals, migrations, and expansion across US and Canadian customers.
Customer Success Specialist supporting nonprofits using Auctria’s fundraising event platform. Resolving user issues through email, chat, and occasional calls from Canada’s Pacific time zone.
Customer Success Manager driving Microsoft and hyperscale cloud adoption at CDW, a Fortune 500 technology solutions provider. Building customer success plans, renewals, and expansion opportunities.