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About the role

  • Compliance and controls lead strengthening first-line risk programs for Tru Cooperative Bank, a British Columbia financial cooperative. Overseeing compliance testing, vendor risk, change management, remediation, and operational improvements.

Responsibilities

  • Support Operations and Leadership in implementing, maintaining, and administering first-line-of-defense programs
  • Oversee business operations within the jurisdiction for adherence and efficiency
  • Build relationships with internal and external stakeholders and track exception or exemption requests and approvals
  • Facilitate training, presentations, communications, practical tools, and ongoing support to promote risk identification and management
  • Provide daily supervision and compliance advice to member-facing teams
  • Verify implementation of controls identified in RCSAs and maintain process maps and a controls library
  • Design and oversee testing for control gaps and regulatory, policy, and best-practice non-compliance
  • Analyze risk exposures, support risk-mitigation action plans, and develop and monitor KRIs
  • Escalate potential issues and exceptions to senior management
  • Conduct vendor materiality assessments, due diligence, and risk assessments for third-party risk management
  • Ensure due-diligence documentation and key-control communications are maintained
  • Oversee change-management requirements, frameworks, tools, templates, and plans
  • Identify, assess, document, escalate, and mitigate change-related risks
  • Ensure affected processes are mapped and guidelines and procedures are created or updated
  • Lead or support project execution, harmonization, and continuous-improvement initiatives
  • Support development of a content-management framework for strategic and risk-management initiatives
  • Provide operational subject-matter expertise to Agile squads for Compliance and PGPP
  • Work with process, project, and initiative owners during Agile sprints
  • Ensure regulatory, AML, Privacy, Cyber, financial, credit, and operational risk assessments are completed and shared with Risk
  • Monitor performance, address issues, and track incident, cleanup, and restoration costs
  • Oversee evaluation, development, and implementation of the internal control system
  • Facilitate remediation and cleanup projects related to FINTRAC, BCFSA, OSFI, FCAC, CRA, and other operational compliance risks
  • Ensure Risk team recommendations are reviewed, implemented, and tracked by the first line

Requirements

  • Two-year College, Trade, or Tech School Diploma in a related discipline required
  • Risk Management Certificate/Designation preferred
  • 5 years of related experience in Operations and/or Risk Management required
  • Strong knowledge of project management
  • Leadership experience preferred
  • Understanding of Operational Risk Management measurement and reporting preferred
  • Critical thinking, analytical, and problem-solving skills preferred
  • Business acumen and understanding of operational risk impacts on business performance and member experience preferred
  • Financial services industry experience with exposure to business functions and integrated credit union/business systems preferred
  • Ability to work independently and collaboratively in a team environment
  • Ability to develop strategies and translate them into tactical plans
  • Effective verbal and written interpersonal and communication skills
  • Organizational skills and ability to balance multiple responsibilities and meet deadlines
  • Knowledge of risk management and processes
  • Strong understanding of internet and web-based applications
  • Operational expertise with various financial services systems
  • Knowledge of FI policies, procedures, products, and services
  • Understanding of risk and risk ownership, including adherence to policies and procedures
  • Background check may include employment verification, credit check, and criminal record check

Benefits

  • Mental health coverage and resources
  • Customizable health benefits
  • Topped-up parental leave
  • Performance-based compensation
  • Employee banking advantages
  • Group RRSP matching
  • Vacation time
  • Flexible work arrangements
  • Paid time off to volunteer
  • Award-winning in-house training programs
  • Access to LinkedIn Learning
  • Reimbursement for external courses

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridLangleyCanada

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