Compliance and controls lead strengthening first-line risk programs for Tru Cooperative Bank, a British Columbia financial cooperative.
Overseeing compliance testing, vendor risk, change management, remediation, and operational improvements.
Responsibilities
Support Operations and Leadership in implementing, maintaining, and administering first-line-of-defense programs
Oversee business operations within the jurisdiction for adherence and efficiency
Build relationships with internal and external stakeholders and track exception or exemption requests and approvals
Facilitate training, presentations, communications, practical tools, and ongoing support to promote risk identification and management
Provide daily supervision and compliance advice to member-facing teams
Verify implementation of controls identified in RCSAs and maintain process maps and a controls library
Design and oversee testing for control gaps and regulatory, policy, and best-practice non-compliance
Analyze risk exposures, support risk-mitigation action plans, and develop and monitor KRIs
Escalate potential issues and exceptions to senior management
Conduct vendor materiality assessments, due diligence, and risk assessments for third-party risk management
Ensure due-diligence documentation and key-control communications are maintained
Oversee change-management requirements, frameworks, tools, templates, and plans
Identify, assess, document, escalate, and mitigate change-related risks
Ensure affected processes are mapped and guidelines and procedures are created or updated
Lead or support project execution, harmonization, and continuous-improvement initiatives
Support development of a content-management framework for strategic and risk-management initiatives
Provide operational subject-matter expertise to Agile squads for Compliance and PGPP
Work with process, project, and initiative owners during Agile sprints
Ensure regulatory, AML, Privacy, Cyber, financial, credit, and operational risk assessments are completed and shared with Risk
Monitor performance, address issues, and track incident, cleanup, and restoration costs
Oversee evaluation, development, and implementation of the internal control system
Facilitate remediation and cleanup projects related to FINTRAC, BCFSA, OSFI, FCAC, CRA, and other operational compliance risks
Ensure Risk team recommendations are reviewed, implemented, and tracked by the first line
Requirements
Two-year College, Trade, or Tech School Diploma in a related discipline required
Risk Management Certificate/Designation preferred
5 years of related experience in Operations and/or Risk Management required
Strong knowledge of project management
Leadership experience preferred
Understanding of Operational Risk Management measurement and reporting preferred
Critical thinking, analytical, and problem-solving skills preferred
Business acumen and understanding of operational risk impacts on business performance and member experience preferred
Financial services industry experience with exposure to business functions and integrated credit union/business systems preferred
Ability to work independently and collaboratively in a team environment
Ability to develop strategies and translate them into tactical plans
Effective verbal and written interpersonal and communication skills
Organizational skills and ability to balance multiple responsibilities and meet deadlines
Knowledge of risk management and processes
Strong understanding of internet and web-based applications
Operational expertise with various financial services systems
Knowledge of FI policies, procedures, products, and services
Understanding of risk and risk ownership, including adherence to policies and procedures
Background check may include employment verification, credit check, and criminal record check
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