Product Manager owning self - serve growth for Alia, Dotdigital’s Shopify popup and engagement platform. Improving merchant activation, retention, expansion, and upgrade conversion through product - led experiences.
About the role
- Product Manager driving payment risk strategy and compliance for Zip's payment platform. Collaborating with engineering and design to enhance payment capabilities for enterprise customers.
Responsibilities
- Drive the product strategy and roadmap to reduce payment risk – including Zip’s AI-powered fraud detection system that flags risky invoices directly to customers
- Own bank account verification– expanding provider coverage, increasing geographic reach, and ensuring reliable real-time verification across customer segments.
- Lead payments onboarding automation – building customer-facing workflows that reduce manual operational overhead and accelerate go-live.
- Define product strategy for payment method management to help buyers and vendors transact seamlessly.
- Drive currency localization across Zip – enabling customers supporting multi-currency workflows across all payment surfaces.
- Collaborate deeply with engineering and design to define requirements, provide product direction, make tradeoffs, and deliver high-quality, enterprise-grade payment capabilities.
Requirements
- 4+ years of product management and 8+ years of overall professional experience; experience working on payments, fintech, risk/fraud, or financial compliance is a requirement.
- Ability to break down complex payment and risk problems into structured components and deliver clear product recommendations.
- Technical fluency with the ability to partner effectively with engineering on integration architectures, API design, and data-driven risk systems.
- Ability to lead cross-functional initiatives, influencing without authority, and driving alignment across engineering, design, operations, and customer-facing teams.
- Strong analytical skills and comfort using data to drive product decisions, measure fraud metrics, and evaluate risk model performance.
- Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences.
- Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment.
Benefits
- 📈 Start-up equity
- 🦷 Full health, vision & dental coverage
- 🍽️ Catered lunches & dinners for TO employees
- 🚍 Commuter benefit
- 🚠 Team building events & happy hours
- 🌴 Flexible PTO
- 💻 Apple equipment plus home office budget
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