Bilingual Exam Coordinator needed for a 7-month contract in downtown Toronto. Must have customer service experience and be bilingual in French and English.
Responsibilities
Answering questions around their support site through a third party, such as inquiries about exam eligibility and qualification issues.
Requirements
1+ years of work experience with Customer Support; 1+ years of experience in Customer Service; Bilingual French and English speaking and writing; Ticket and phone call management and working to SLA’s; Office Administration abilities; Data and analytical experience; High degree of professionalism and accountability.
Technical Customer Success Manager enhancing customer journeys with Honeycomb's observability tools. Driving adoption and success for clients in a remote role based in Canada.
Hiring a Technical Customer Success Manager for a Canadian OSS/BSS provider. Remote role on EST, owning customer relationships, onboarding, migrations, and technical solutioning.
Hiring a technical, strategic Customer Success Manager for a SaaS company to own the full customer journey, including implementation, onboarding, and growth.
Senior Customer Success Engineer managing Veeam Data Platform for client success and technical solutions. Leading customer onboarding, adoption, and monitoring of resilience and risk management.
Senior Customer Success Engineer supporting customer outcomes across the Veeam Data Platform. Leading onboarding, optimization, and addressing customer churn risks.
Technical Customer Success Manager role at Sentry involved in onboarding and ensuring customer success on their platform. Collaborate with teams to drive customer satisfaction and product adoption.
Technical Customer Success Manager engaging with clients post - sale to optimize usage of Cybrid’s platform. Driving product adoption, retention, and account growth in a fintech environment.