Customer Service Associate for a medical tech company. Manage orders, coordinate production, update CRM/ERP records, and ensure seamless delivery.
Responsibilities
As a Customer Service Associate, you'll be the backbone of the order fulfillment process. You'll manage customer and sales rep orders with precision, coordinate production needs, keep CRM/ERP records up to date, and ensure seamless delivery from start to finish. You'll also troubleshoot order discrepancies and keep stakeholders informed every step of the way.
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