Aarorn Technologies seeks a Pega Application Support Analyst for a hybrid contract in Toronto. Requires 7+ years experience and Pega support expertise.
Responsibilities
Provide production support for Pega applications, guiding the team through incident response, troubleshooting integration issues, and utilizing monitoring tools like Dynatrace and Splunk.
Requirements
7+ years experience; production support leadership; strong Pega application support (tracing, rulesets, agents/listeners, job scheduler, connect SOAP/REST, service files); SQL queries, functions/views, stored procedures in DB2/SCON; monitoring tools (Dynatrace, Zabbix, PagerDuty, Splunk, Kibana); problem-solving integration issues; RBC Infrastructure (AIX, DB2, F5, NAS, OCP, z/OS); Certified PEGA System Architect certification.
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