Service Desk Lead

Posted via LinkedIn Recruiter (not a company profile)

Posted 4 days ago

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About the role

  • Hiring a Service Desk Lead for a 12-month onsite contract in Ontario. Requires 6-8 years managing L1/L2 support teams.

Responsibilities

  • Looking for a Service Desk Lead with 6–8 years of experience in managing L1/L2 Service Desk & Deskside Support teams.

Requirements

  • 6-8 years of experience in managing L1/L2 Service Desk & Deskside Support teams. Key Skills: ServiceNow & ITSM/ITIL Processes, Service Desk Operations & Performance Reporting, Infrastructure Support & Troubleshooting, SCCM, Intune, Patching & Vulnerability Management, Hardware Deployment, Asset & Device Lifecycle Management, Strong Communication & Stakeholder Support.

Job type

Contractor

Experience level

SeniorLead

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

ServiceNowITSMITILSCCMIntune

Location requirements

Linkedin Recruiter PostOntario

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