Telecomm Support Technician at Alberta Emergency Management Agency ensuring reliability of communications for first responders across Alberta. Involves monitoring, responding to system events, and collaboration with agencies.
Technical Analyst assessing and processing disability claims at iA Financial Group. Collaborating on client communication and ensuring timely benefit administration.
Customer Care Specialist providing support for Sage Intacct customers. Ensuring seamless experience and timely resolution of inquiries while collaborating with internal teams.
IT Support Analyst joining the team to deliver exceptional support for hybrid employees. Troubleshooting devices and systems ensuring seamless operational efficiency.
Application Support Analyst responsible for software infrastructures and applications at Aviso Wealth. Collaborating with multiple business units and vendors to ensure seamless application delivery and support.
Product Support Analyst at CMiC providing first contact support for software inquiries and issues. Actively engaging with customers to troubleshoot problems and enhance client relationships.
Operations Support Engineer supporting and optimizing .NET, React, NodeJS, and microservices applications. Collaborating in Azure environments to ensure high availability and performance with on - call support.
Technical Support Agent for Moxie Suite assisting in bug triage and internal team support. Engaging with stakeholders to streamline technical issues and enhance documentation.
Senior Technical Support Architect responsible for delivering exceptional support experience for Assent’s customers. Managing escalations and partnering with engineering teams for effective resolutions.
Technical Support Specialist providing first line technical support for QuidelOrtho products and services. Handling customer complaints and troubleshooting issues for laboratory settings using strong analytical skills.