Technical Writer creating text and graphics that help Genetec software customers use products independently. Collaborating with developers, support, marketing, and training teams.
About the role
- Intermediate Technical Writer for hybrid role in Toronto. Create and maintain technical documentation, translate complex concepts, and develop presentations.
Responsibilities
- Create, edit, and maintain technical documentation including user guides, process documentation, manuals, and reference materials. Translate complex technical concepts into clear, accessible content tailored to different audiences. Develop professional PowerPoint presentations for training sessions, executive briefings, and project updates. Collaborate with subject matter experts, technical teams, and stakeholders to gather accurate and relevant information. Ensure all documentation aligns with organizational standards, branding guidelines, and best practices. Review and update existing documentation to reflect changes in systems, processes, or products. Manage multiple documentation projects simultaneously while meeting deadlines.
Requirements
- Proven experience as a Technical Writer or in a similar documentation-focused role. Exceptional written and verbal communication skills. Strong proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Demonstrated ability to create clear, well-structured, and visually engaging PowerPoint presentations. Strong attention to detail and organizational skills. Ability to work both independently and collaboratively within a team environment. 3+ years of work experience with Technical Writing. 3+ years of work experience with Microsoft PowerPoint. 4+ years of work experience with Microsoft Office.
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