Senior technical content writer creating practitioner - focused Databricks and Snowflake cost - management content for DoiT, a cloud intelligence company. Producing ebooks, guides, blogs, and webinars for data engineering and FinOps audiences.
About the role
- Senior Technical Writer at Motorola Solutions managing documentation lifecycle for software/hardware releases and new product introductions. Collaborating with cross-functional teams to create user-friendly documentation.
Responsibilities
- Plan, write, and publish documentation for software/hardware releases and new product introductions
- Create user-friendly documentation that prioritizes customer experience
- Drive and execute improvements through cross-functional collaboration
- Improve processes and tools through collaboration with others
- Analyze processes, tools, and deliverables for improvement
- Assist with the evolution of customer-first content
- Build consensus and present business cases to leadership
Requirements
- A Bachelor's degree with 5 years of experience in technical writing OR 7+ years of technical writing experience.
- Experienced with multiple publication types, including online content syndication
- Strong proficiency in Dita XML authoring and workflows
- Experience creating HTML-first documentation
- Ability to leverage AI tools to improve quality and efficiency
- Skilled with consensus building with separate teams across the business
- Knowledge of Heretto CCMS or similar component content management system
- Familiarity with Jira and Confluence
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
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