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About the role

  • Senior Technical Writer at Motorola Solutions managing documentation lifecycle for software/hardware releases and new product introductions. Collaborating with cross-functional teams to create user-friendly documentation.

Responsibilities

  • Plan, write, and publish documentation for software/hardware releases and new product introductions
  • Create user-friendly documentation that prioritizes customer experience
  • Drive and execute improvements through cross-functional collaboration
  • Improve processes and tools through collaboration with others
  • Analyze processes, tools, and deliverables for improvement
  • Assist with the evolution of customer-first content
  • Build consensus and present business cases to leadership

Requirements

  • A Bachelor's degree with 5 years of experience in technical writing OR 7+ years of technical writing experience.
  • Experienced with multiple publication types, including online content syndication
  • Strong proficiency in Dita XML authoring and workflows
  • Experience creating HTML-first documentation
  • Ability to leverage AI tools to improve quality and efficiency
  • Skilled with consensus building with separate teams across the business
  • Knowledge of Heretto CCMS or similar component content management system
  • Familiarity with Jira and Confluence

Benefits

  • Health insurance
  • Paid time off
  • Professional development opportunities

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$75,000 - CA$85,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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