Technical Writer responsible for high-quality technical documentation for imaging systems and software. Collaborating with engineering teams and optimizing AI-based documentation infrastructure.
Responsibilities
Develop and maintain reference manuals, user guides, and technical documentation for software and hardware products.
Collaborate with engineering teams and product managers to understand features and documentation needs.
Design, implement, and maintain an AI-based documentation infrastructure, including content structuring, reuse, and optimization for AI.
Produce clear, technically accurate documentation in English for developers, system integrators, and end users.
Deliver documentation in various electronic formats (PDF, compiled HTML, online help systems).
Verify documentation accuracy by following product usage flows and performing basic validations.
Gather and convey structured feedback to technical teams to improve product usability and clarity.
Participate in technical reviews, product demonstrations, and documentation planning activities.
Requirements
1 to 5 years of experience in technical writing.
Familiarity with AI-assisted documentation tools and approaches (content automation, content structuring, intelligent search, AI-optimized documentation).
Experience or exposure to conversational agents (chatbots), including contributing to documentation, knowledge bases, or structured content used by these systems.
Experience with content management systems (MadCap Flare or equivalent).
Proficiency with Microsoft Office, particularly Word and Visio.
Basic experience with image editing tools for diagrams and screenshots.
Ability to understand and reuse developer documentation or code comments (Python, C++ or .NET is an asset).
Ability to interact with technical experts and clarify information.
Quick learner of complex technical concepts.
Strong attention to detail and rigor.
Good written and verbal communication skills.
Proficiency in French and English.
Degree in English, professional writing, or a related field.
Benefits
Medical and dental insurance starting on day one
Short- and long-term disability insurance, and life insurance
RRSP contribution program
Employee and Family Assistance Program (EFAP)
3 weeks of vacation, plus sick leave and personal time off (PTO)
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