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About the role

  • Technical Writer responsible for high-quality technical documentation for imaging systems and software. Collaborating with engineering teams and optimizing AI-based documentation infrastructure.

Responsibilities

  • Develop and maintain reference manuals, user guides, and technical documentation for software and hardware products.
  • Collaborate with engineering teams and product managers to understand features and documentation needs.
  • Design, implement, and maintain an AI-based documentation infrastructure, including content structuring, reuse, and optimization for AI.
  • Produce clear, technically accurate documentation in English for developers, system integrators, and end users.
  • Deliver documentation in various electronic formats (PDF, compiled HTML, online help systems).
  • Verify documentation accuracy by following product usage flows and performing basic validations.
  • Gather and convey structured feedback to technical teams to improve product usability and clarity.
  • Participate in technical reviews, product demonstrations, and documentation planning activities.

Requirements

  • 1 to 5 years of experience in technical writing.
  • Familiarity with AI-assisted documentation tools and approaches (content automation, content structuring, intelligent search, AI-optimized documentation).
  • Experience or exposure to conversational agents (chatbots), including contributing to documentation, knowledge bases, or structured content used by these systems.
  • Experience with content management systems (MadCap Flare or equivalent).
  • Proficiency with Microsoft Office, particularly Word and Visio.
  • Basic experience with image editing tools for diagrams and screenshots.
  • Ability to understand and reuse developer documentation or code comments (Python, C++ or .NET is an asset).
  • Ability to interact with technical experts and clarify information.
  • Quick learner of complex technical concepts.
  • Strong attention to detail and rigor.
  • Good written and verbal communication skills.
  • Proficiency in French and English.
  • Degree in English, professional writing, or a related field.

Benefits

  • Medical and dental insurance starting on day one
  • Short- and long-term disability insurance, and life insurance
  • RRSP contribution program
  • Employee and Family Assistance Program (EFAP)
  • 3 weeks of vacation, plus sick leave and personal time off (PTO)
  • Free on-site parking

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

FluxPython.NET

Location requirements

HybridMontrealCanada

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