Technical Writer documenting vCluster Labs’ Kubernetes tenant - isolation and AI infrastructure platform. Verifying procedures through hands - on tenant - cluster testing and collaborating with engineers.
About the role
- Technical Writer in Unified Content Services team creating user-friendly content and documentation. Collaborating with various stakeholders to ensure accurate and accessible information in both French and English.
Responsibilities
- Understand complex technical concepts by testing software and conducting interviews with developers, sales engineers, and technical support agents
- Collaborate with product managers to make our offerings easier to use and reduce reliance on exhaustive documentation
- Work as part of a team, write in an accessible style, and collaborate with content creators across the organization to develop and document content guidelines
- Gather and incorporate feedback from internal and external customers
- Specify, design, and create content (text, graphics, video) for both technical and non-technical audiences
- Create and update other learning materials, such as technical illustrations
Requirements
- You thrive in fast-paced environments and can make sound decisions
- You have prior experience communicating complex technical information to different audiences (beginner, intermediate, and advanced), in text, graphics, or video formats
- Ability to plan, prioritize, and complete a variety of tasks independently while consistently producing high-quality content
- Excellent interview skills and the ability to communicate with a wide range of stakeholders and subject-matter experts
- Strong knowledge of technical writing methods, trends, and technologies such as structured authoring, DITA, single-sourcing, data reuse, etc.
- Fluency in French and English, both spoken and written (this role requires interaction with our international colleagues and clients)
Benefits
- Competitive compensation package
- Training reimbursement program
- Subsidized meals at our amazing Bistro (Les Cordons Bleus)
- Work–life balance supported by flexible working hours
- Unlimited complimentary coffee
- Free parking for all employees
- On-site fitness center
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Technical Writer rebuilding Blackpoint Cyber’s cybersecurity knowledge base. Structuring accurate content for customers, MSP partners, internal teams, and AI - assisted support.
Technical Content Specialist creating clear documentation for Rocscience’s geotechnical engineering software. Managing CMS content, HTML, accessibility, and technical collaboration in Toronto.
Learning technical editor improving Nokia’s global connectivity training content. Editing courses and exams, standardizing materials, and supporting publication processes.
Spécialiste de contenu technique chez ProMach, fabricant de solutions d’emballage et d’automatisation. Création de manuels, supports marketing et contenus visuels bilingues.
Technical Writer/Editor evaluating and improving AI - generated written content for 24 - MAG’s remote consulting platform. Scoring responses, applying editorial judgment, and documenting quality rationales.
Technical Writer II creating multi - format product documentation for Motorola Solutions’ video security and access - control technologies. Collaborating with engineering, UX, support, training, and marketing teams.
Rédacteur technique bilingue documentant et traduisant un logiciel ERP chez Harris. Création de guides, procédures, formations et notes de mise à jour en français et anglais.
Technical Writer creating user - focused documentation for PulseLearning’s global learning solutions. Researching, editing, and maintaining guides, manuals, procedures, and performance - support materials.
Technical Writer documenting Percona’s open - source PostgreSQL database distribution. Creating guides, manuals, troubleshooting content, and docs - as - code materials for technical customers.